Téléphone: +441257426514
Adresse: Mossy Lea Road, WN6 9RE, West Lancashire, United Kingdom
Ville: West Lancashire
Menu Plats: 10
Avis: 3068
Site Web: http://www.thepaddockrestaurant.co.uk
"Having been here on numerous occasions, we decided to book for Mother’s Day. We paid a deposit and turned up as planned, only to find a set menu in service. We had no warning of this, and due to intolerances, the vast majority of main courses were unsuitable for one of us. Having raised these issues with the operations manager, she was very unsympathetic and made no effort to assist. Something as simple as speaking with the chef to figure a workaround is the least I expected; however, she simply advised that there was nothing she could do. From there, we had a 45 minute wait for food, parts of the order had been processed incorrectly and some foods simply weren’t as advertised. Upon raising such issues we were met with a similar response, besides one acknowledgement of the an incorrect order having been placed. Sadly, the lasting memory of our visit was the very unsympathetic and unapologetic nature of the manager, who did credit the drinks on our bill, yet did this via another member of staff with no formal acknowledgement or apology. On the whole, we were made to feel like a great inconvenience at should have otherwise been a lovely meal our with family. Needless to say, we won’t be returning."
Tous les prix sont des estimations sur Menu.