The Grill Room Airth Castle

Castle Hotel Spa, FK2 8JF, Airth, United Kingdom

🛍 Tea, Grill, Coffee, Scottish

3.8 💬 408 Avis

Téléphone: +441324831411,+441234831411

Adresse: Castle Hotel Spa, FK2 8JF, Airth, United Kingdom

Ville: Airth

Menu Plats: 35

Avis: 408

Site Web: http://www.airthcastlehotel.com/bar-restaurant/

"When we asked to be moved due to the loud music, we were merely told it would be turned down, with no alternative table offered. It seemed the manager was more focused on reservations and the restaurant's app rather than on providing good service. The waitress seemed untrained and forgot to bring utensils, there was a long wait between our main course and dessert, and she even dropped a piece of ice cream on the floor without replacing it. Our drink order was incorrect as well, and the cleanliness of the carpet, chairs, and cutlery was disappointing. Overall, it was a terrible experience, and we sincerely hope to never go through it again. The only silver lining was that the food was acceptable. The highlight of the evening was joking that we should send our unruly ten-year-old back as a form of punishment. Having dined at various places around the world—from 7-star restaurants to fast-food chains—we left regretting not choosing Nando's instead."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Dessert

Plats Principaux

Entrées

Salades

Restauration Rapide

Gnocchi

Accompagnements

Soupes

Savoury Afternoon Tea

Tacos De Rue

Sandwichs

Apéritif

Suppléments

Burger

Steaks

Bar Snacks

Cream Tea

User User

Lovely, well-presented food. Friendly staff. Good value for money.

Adresse

Afficher la carte

Avis

User
User

Lovely place but the service was slow and our main meals were rather cold!


User
User

Fantastic food and brilliant service from the restaurant and bar staff, nothing was too much trouble.


User
User

Everything was ok just with waiting that we had to ask about times to get what we want I think the waitressing need bit more training . Voir le carte


User
User

We had a fantastic afternoon tea for five . We ordered for four as we had two kids with us out of the five and there was loads left over which we took home . Highly recommend !


User
User

Great meal in a great atmosphere served on hot plates which is always a good sign of a great restaurant, the only downside was, we were sitting in the second rows of seats underneath the triangle roof and it was very dark, even hard to read the menu if we had of been seated on the first row or around the edge visibility would have been better , but a thoroughly great meal and great value for money ?


User
User

Food was lovely but service very slow and had to ask for drinks menu several times . Child's meal was served on a very hot plate and peas were in a cast iron pot which was also burning hot , this could have caused a serious burn to a child . I asked for a cold plate which when the waiter brought it he said its slughtly hot but that is the coldest one we have . ???. Breakfast in the morning was very unorganised with stocks of food running low and took a while to be replenished . Had to ask several time for red and coffee . I have stayed at Airth before and would say standard of service has dropped considerably . Voir le carte


User
User

On our first day after finishing our meal, we decided to relax in the lounge area with a coffee, only to find a group discussing youth sports awards. Their conversation escalated into a full-blown argument, with people shouting about Facebook posts and various issues. Breakfast is also served at this restaurant. Although there were notices indicating that the plates would be hot, on both mornings they were actually stone cold. The breakfast selection was lackluster; muesli wasn't available, and eggs (except for scrambled) had to be ordered separately, which you only discovered after you'd already filled your plate with other items. Even the porridge had to be cooked to order. Additionally,...


User
User

When we requested to move because the music was too loud, we were told it was being turned down, but no one offered to relocate us. The manager seemed more concerned with the booking app and future reservations than providing good service and appeared to doubt that we would pay. The waitress was forgetful, neglecting to bring utensils and taking a long time between the main course and dessert. She even dropped a wafer of ice cream on the floor and didn’t replace it. Our drink order was wrong, and both the carpet and chairs were dirty, which made for an awful dining experience. The only redeeming quality was that the food was acceptable. After this, our best joke might just be threatening to...


MrsG67
MrsG67

When we asked to be moved due to the loud music, we were merely told it would be turned down, with no alternative table offered. It seemed the manager was more focused on reservations and the restaurant's app rather than on providing good service. The waitress seemed untrained and forgot to bring utensils, there was a long wait between our main course and dessert, and she even dropped a piece of ice cream on the floor without replacing it. Our drink order was incorrect as well, and the cleanliness of the carpet, chairs, and cutlery was disappointing. Overall, it was a terrible experience, and we sincerely hope to never go through it again. The only silver lining was that the food was accept... Voir le carte

Catégories

  • Tea Découvrez notre sélection de thés apaisants, offrant à la fois des mélanges classiques et exotiques. Parfaitement infusés pour éveiller vos sens, laissez-vous tenter par notre gamme pour un moment de tranquillité et de saveur à chaque gorgée.
  • Grill Viandes succulentes et légumes frais parfaitement cuits sur une flamme ouverte, offrant des saveurs riches et fumées. Savourez des steaks tendres, des burgers juteux et des brochettes marinées piquantes, tous grillés à la perfection pour une expérience culinaire inoubliable. Voir le carte
  • Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
  • Scottish Découvrez les saveurs riches et copieuses de l'Écosse avec des plats traditionnels tels que le haggis, les navets et les pommes de terre, accompagnés de tourtes savoureuses et de saumon fumé tendre, offrant un goût authentique du patrimoine culinaire écossais.

Commodités

  • Amex
  • Wine
  • Carte
  • Beer
  • Menu
  • Banquet

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