Téléphone: +18002577544,+441334837000
Adresse: Fairmont Saintt Andrews, Fife, United Kingdom, KY16 8PN
Ville: Fife
Menu Plats: 5
Avis: 559
"We went for dinner and were asked immediately for our drink order the second we sat down. After ordering we waited for around 10 minutes (in a near empty restaurant) to find out that our order hadn’t been passed on and asked to reorder. Understandable though as the first waiter was young and everyone has to learn. We then have our food order taken, a chicken salad and a steak with 2 separate sides, to which the chicken salad came out without any chicken, and the sides did not come at all. After sending back the salad just for chicken to be put on top, I was told the salad was being remade unnecessarily as that meant my partner had to eat his steak while it was hot with no sides and me sat with nothing in front of me for a good 15 20 minutes. After I got my salad back (still no sides) I had finished it and were going to ask to forget about the side orders as there was no point, however couldn’t catch the eye of anyone as they appeared to be too busy trying to please the older guests at the other side of the room. After we were both finished our food the sides appeared (another 15 minutes later), with no apology from the waiter. We finished our food and tried to ask for the bill after trying to catch the eye of anyone working (which again proved very difficult). For so many things to go wrong with our food you would think the manageress that was going about would approach the table at least once, however she avoided our table like the plague, which very much made it seem like because we were younger we were put to the sidelines. Our full bill came including a £10 service charge with no offer of any sort of discount or even apology from any member of staff, just a snide attitude from the waiter when he saw that no tip was coming his way. After we had paid, there was not even a quick thank you from the waiter who had taken the payment, in the full knowledge of how our experience had gone. For the price we paid for the meal, what we received did not nearly match up. We did not complain at the time as had another booking we had to get to however would like to make it known how unhappy we were at the experience and the way we were treated by the restaurant."
Menu complet - 5 options
Tous les prix sont des estimations sur Menu.
User
It's was amazing!! Friendly and helpful staff, very pleasant all the time!! I will back soon
Adresse
Avis
User
excellent location. the staff was very friendly and always ready to help. dylan, ariata and oliver.
User
The hotel was nice and the service was good, but I was disappointed in the kitchen. The food did not meet the standards they claim to have for a hotel of their caliber.
Lorraine
The stunning ocean view, delectable food, and exceptional service make this restaurant a top choice. The lobster dish was particularly delicious. The complimentary shuttle to and from the hotel is a convenient perk. A definite must-visit for hotel guests. Voir le carte
Frulie123
We absolutely adored this restaurant! The views, food, and staff were all excellent. Even our two young children enjoyed themselves. The fire pit added a nice touch to the atmosphere. While it was a bit on the expensive side, we definitely plan on returning in the future.
User
I had an amazing experience staying here last week. Keeley, who greeted us, was very friendly and made us feel very welcome. We enjoyed a delicious cocktail at the lounge bar and had dinner at the golf course. Everything was excellent. The staff was friendly, quick, and efficient. The overall experience was welcoming and we hope to return again in the future.
User
The restaurant is in a great location in the center of a golf course just minutes away from St Andrews. The views are amazing! The hotel has fantastic rooms with all the amenities, several restaurants on site, and wellness facilities. It wasn't too far from me, and there is a shuttle that runs during the day. Despite all this, everything is of the highest quality and the staff are very pleasant. Highly recommended! Voir le carte
69mags56
We had a delightful lunch at this restaurant with excellent service and a lovely setting. The menu had a good selection, and we opted for the burger and fish and chips. One small critique is that the chef should consider not salting the chips, as some may prefer them unsalted. We will remember to mention this to the staff on our next visit. The staff were attentive and even inquired about any allergies we may have. They even made sure the ice cream in one of the desserts was vegan-friendly.
Trip21100166376
This restaurant could be incredible, it has spectacular views and the setting is bliss but firstly the young serving team need a bit of guidance , they try hard but are lacking someone experienced to take charge and lead . It shouldn’t be about what they don’t have and allergy advice must be clearer. More attention was given to the fire pit than any of the tables ! The food was so disappointing, overcooked, dripping with grease , unseasoned. We do not grudge paying for a good meal but we grudged paying the pricey check on this occasion as it simply wasn’t worth it. As a Scot , I am embarrassed when I see tourists to our country having to endure inexperienced service and poor food …… This res...
Mark
We went for dinner and were asked immediately for our drink order the second we sat down. After ordering we waited for around 10 minutes (in a near empty restaurant) to find out that our order hadn’t been passed on and asked to reorder. Understandable though as the first waiter was young and everyone has to learn. We then have our food order taken, a chicken salad and a steak with 2 separate sides, to which the chicken salad came out without any chicken, and the sides did not come at all. After sending back the salad just for chicken to be put on top, I was told the salad was being remade unnecessarily as that meant my partner had to eat his steak while it was hot with no sides and me sat wi... Voir le carte
Catégories
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Food Régalez-vous avec notre sélection variée de plats, offrant un mélange de classiques et de créations innovantes. Chaque élément est préparé avec les ingrédients les plus frais pour ravir vos papilles et vous offrir une expérience culinaire mémorable.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
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Commodités
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Wifi
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Seating
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Visa Card
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Late Night
