Thai Rack - Menu

1 Oak End Way, Gerrards Cross SL9 8BS, United Kingdom, South Bucks

🛍 Thai, Cafés, Asiatic, Seafood

3.9 💬 1473 Avis
Thai Rack

Téléphone: +441753890672

Adresse: 1 Oak End Way, Gerrards Cross SL9 8BS, United Kingdom, South Bucks

Ville: South Bucks

Plats: 16

Avis: 1473

Site Web: https://thairack.co.uk

"I have always enjoyed the food here, however on this occasion I am horrified and appalled at not only what was served to me but also the customer service. I had concerns about the meat within the prawn toast, which is usually a white colour,...however on this occasion as I felt the meat tasted different I looked inside to find the prawn filling to be grey. I called up the restaurant to express my concerns as I was understandably worried about what I had consumed, to be told I was incorrect about the grey colour without the restaurant having even picked up the food for examination yet. Once the driver picked up the prawn toast I proceeded to call the restaurant to ask if they knew what the grey meat was, at this point I was told it was chicken, to which I immediately distressed as I am a pescatarian and the menu description denotes prawn as the sole ingredient. Once I informed her of this she then laughed and replied ‘oh no there is no chicken don’t worry’. I continued to ask what it was, with no response provided other than ‘that is how prawn toast is’, which I will categorically attest to having had prawn toast a number of times in my life. She hysterically laughed at me and as continued to express concern she hung up on me. I am disgusted at how anyone can be so belittling and rude, especially someone who is in the hospitality field and to such a long term customer. There was absolutely no concern as to what the strange meat was or my well-being as a customer. I cannot believe I was laughed at hysterically for voicing what would be a normal concern to anyone if they saw grey coloured meat was in the prawn toast! Not only do they need to look into their food safety but they should definitely consider retraining their staff and teaching them manners and human decency."

User User

Had a takeaway delivered yesterday was delicious. Generous portions and tasty. Quite expensive but worth it.

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Avis

User
User

visited a couple of occupations. great beginners. nice service in a well presented venue. only the tampon thai was too sweet, but apart from this beautiful net.


User
User

Had a great evening here last night. The service was first class, nice table and our meals were amazing! We met the lovely owner Yupi who obviously works very hard to ensure everyone enjoys being there! We will definitely go again as soon as possible


User
User

we were only for a night in the gerrads cross and decided to have a quick dinner. it was a Monday evening still this thai was really busy and now I know why! it was very good to eat, reasonable service (considered how busy it was) and...not too expensive would definitiw back


Alexandra
Alexandra

This is my favorite Friday night hangout with friends. It never fails to impress. The food is delicious and the staff is wonderful. I have been coming here regularly for over 15 years and always recommend it to friends and neighbors. Thank you Thai Rack team, you are incredible.


User
User

We had planned to introduce a friend to the local Thai restaurant and ended up at Thai Rack. The lunch menu is not as extensive as the evening one but offers a very good selection. The starters were perfect for three, Satay and Fish Cakes,...both were good and served quickly. The main courses were large enough to be filling but not excessively so. All three were freshly cooked. Service was excellent.


User
User

dinner with 9 people. we were the only people in the restaurant. service was mega slow and food quality has drastically fallen. we've been coming for 15 years and were very disappointed. the dame owner or manager was rude and pretty. handy and really not friendly. he made our evening very unpleasant. everything had to be asked twice. we had nothing to write about service, despite the fact that the restaurant was empty.! the bill took age and they still work with handwritten notes! time to clog on service and eat!


User
User

Just had a home delivery, food arrived in 30 minutes which I know sometimes people moan about waiting too long but I was thinking I've just ordered one hundred pounds worth of food for our wedding anniversary for my family and I was right to...be concerned. Food was very poor, we didn't have a clue what was what, no labels just numbers written on boxes but the numbers all looked the same. I ordered half of duck they must of found the smallest duck in the world I reckon a vegetarian could of ate it starters and main courses were very poor. I've just read they're try to sell good luck.


User
User

first visit in thai rack and was pleasantly surprised. we booked an earlier booking at 18:30 a.m., which meant that the restaurant was quite empty to begin with, but that changed during our meal. we decided to miss the meal, the looking...back would have been a better choice to see the variety in the offer. we started sharing with the duck, and it was majestic. both netzen were very nice, but because my wife had removed the apron from her chicken court, it made it quite slandering our fault I know! I had the crying tiger steak very nice. pad thai as a supplement, and sorbet to finish a very nice meal. at £80 with drinks you could argue that it was on the expensive side, but hey ho!


User
User

I have always enjoyed the food here, however on this occasion I am horrified and appalled at not only what was served to me but also the customer service. I had concerns about the meat within the prawn toast, which is usually a white colour,...however on this occasion as I felt the meat tasted different I looked inside to find the prawn filling to be grey. I called up the restaurant to express my concerns as I was understandably worried about what I had consumed, to be told I was incorrect about the grey colour without the restaurant having even picked up the food for examination yet. Once the driver picked up the prawn toast I proceeded to call the restaurant to ask if they knew what the gr...

Catégories

  • Thai Savourez les saveurs éclatantes de la Thaïlande avec notre menu présentant un délicieux éventail de plats, allant de currys épicés à des sautés parfumés, le tout élaboré avec des épices authentiques et des ingrédients frais.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Asiatic
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !

Commodités

  • Takeout
  • Seating
  • Delivery
  • Reservations

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