Téléphone: +441491825050
Adresse: Lamb Arcade, OX10 0BS, South Oxfordshire, United Kingdom
Ville: South Oxfordshire
Menu Plats: 12
Avis: 977
"Have been here many many times before the Thai food here is just brilliant and it’s very easy to forgive the tired decor, quirky headroom of some tables etc etc.However the past three times it has become apparent that their service standards are failing Significantly.I will only talk about this visit as have not mentioned it before because decided to ignore it as love the food.Pre booked a table and when we arrived only 4 tables out of 12 in use. Were offered Thai crackers and orders drinks. The drinks took 20 Minutes to arrive!Then we ordered the strayers and main meals, well ...... basically we had to wait an hour yes really an hour to get our starter!!!!!She sis apologise and give us some more crackers but for how few people were in there an hour was totally unacceptable without proper explanation.Ate our meals and spoke to the server who told us that the owner was very busy doing take away meals so that’s why we did mot get our food. I asked does he prioritise on take seats over people in the restaurant and her reply was ‘of course ‘.There was no apology at a and we distinctly got the impression that people eating In were a hassle for them because they can’t easily answer the phones or deal with the take away Food.This was such a disappointment for us as we love this place food and have eaten here loads of times but after the past three visits being so shambolic we really don’t want to book ourselves go back in ever again."
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