Téléphone: +41900826826
Adresse: galerie Saint-François A, 1003 Lausanne, 1204, Genève, Switzerland
Ville: Genève
Plats: 35
Avis: 2976
"SCANDALOUS SHAMEFUL UNALLOWABLE The people responsible for this restaurant should be fired! This is not the first time, a reminder would have been enough once but this is no longer professional, we might as well hire children to do the work, have they understood the principle of RESPONSIBILITY? Let me explain , We placed an order at 6:30 p.m., the order “placed” only an hour later, i.e. 7:30 p.m.! To tell us that the order will be ready at 8:30 p.m., ANOTHER hour later! This is already more than scandalous the first problem that arises is the following; If you are this overwhelmed, you should no longer accept orders. We can 't just take orders, bring in the and fulfill the orders two hours later, this is a restaurant right?? Fast food, right? There is no piece of meat on the fire with different cooking methods for 133 customers seated. Yes? After 2h15 of waiting the order is finally ready (a small dessert to apologize, even though it is a meal for two but it 's not the right one! Fortunately we realize this, we have to wait for the order again!!!!! And now 30 minutes later the order is finally ready! I think it’s a bit expensive (80. !!!!! for such a meager meal after a 2.5 hour wait! I don 't understand why orders continued to be taken despite the chaotic situation in the restaurant, even the customers on site were not served and left. I don 't understand why after so much waiting there isn 't a commercial gesture commensurate with the damage being done. So I understand that reimbursing a portion to customers immediately is not feasible but a discount voucher for next time would be the MINIMUM to restore the customer 's confidence and to at least be forgiven for this more than excessive wait. I hope that this comment will be useful in thinking about restructuring because soon it will be the reputation of sushishop in general that will be damaged and no longer just that of the restaurant in Lausanne. If customers are so unimportant then consider changing jobs"
Tous les prix sont des estimations.
Genève, une ville suisse cosmopolite au bord du lac Léman, est connue pour son siège de l'ONU et sa riche cuisine, y compris la fondue, la raclette et ses propres spécialités de chocolat.