Téléphone: +441617908505
Adresse: 13/14 Standsfield Centre, M35 9EA, Salford, United Kingdom
Ville: Salford
Menu Plats: 9
Avis: 710
Site Web: https://shahbaazindian.com/
"My wife and I arrived at 21.30 on 30th May 2019 with closure time of 23.00 and was greeted with a terrible attitude by the waiter of “we are closing soon”! We persevered and entered as it our local restaurant and have have visited many times. We felt uneasy as the waiter in question was slamming the food trolley around (when we noticed him serving other people) the restaurant and was clearly not feeling relaxed or happy. After 10 minutes or so we asked the waiter if we could order drinks and it felt awkward. You know, like you’d asked someone to brew up for you....that you didn’t know! We were served with a big dose of what felt like insincerity’. After a while, I called the waiter over and asked him if there was a problem as it stated on google the restaurant-was open until 11pm. He said there was as he agreed with his boss they would work until 10pm! He said it was Ramadan and they agreed to work until 10pm. We did not know this as there was no signage stating it or info online and why should it make a difference? We understand the fasting commitment but did not envisage it having an impact on our Indian meal at our lovely, lovely cal restaurant. We told the waiter, we felt he had been very rude to us and we reminded him we were locals and had celebrations with them on New Year’s Eve 2018 as well as additional visits thereafter! He just said “it’s Ramadan and I have not been banging my service trolley, “...etc. By this time we felt he had lost the plot and we witnessed him asking the entire restaurant “ Have I been Awkward to anyone or been banging around with my trolley!” We were so embarrassed.....as you can imagine, we told him so and left the restaurant promptly. Terrible experience! My wife is a nurse and works with all people 24/7, without issue. Honestly, it was so awful for us to experience. Unimaginable in fact, and as frequent visitors we ask the Management to investigate and kindly let us know the outcome and reassure us to prevent recurrence at anytime in the future. Thank you."
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