Téléphone: +441482492563
Adresse: 36 Cottingham Road, Kingston Upon Hull, City Of, United Kingdom, HU6 7RA, Kingston upon Hull, City of
Ville: Kingston upon Hull, City of
Plats: 14
Avis: 1779
Site Web: https://www.rubyspiceonline.co.uk
"I am writing this review on behalf of my mum and her friend who recently had an upsetting and unpleasant experience at Ruby Spice. They had booked a table in the name of Wednesday 19th August at 7pm. The table was booked over the telephone and on this call, they advised Ruby Spice that within the party of 4 there were 2 wheelchair users. They was assured by the gentleman on the phone that the restaurant was wheelchair friendly. However, upon arriving at the restaurant the party was unable to gain access to the restaurant. Steps inside the entrance and no room for manouvering made it impossible for the wheelchairs to enter safely. A member of staff did say he would help them to get in, but he was unable to do so; and after trying he just walked off and didn't offer any apology or explanation. After that, not one other member of staff came to speak to/assist the party. The whole situation was very embarrassing and upsetting for everyone, especially as other diners were trying to assist. Understandably, they left the restaurant, deciding to go to neighbouring Meze to eat, as it was so close by and it was pouring with rain. Although they had good food and service at Meze, the dining experience there was marred by the fact all four were rain soaked due to the debacle of trying to enter Ruby Spice premises, not to mention they were understandably still upset. In addition, one of the reasons that they chose Ruby Spice was to take advantage of the government's Eat Out to Help Out scheme and unfortunately the party ended up spending much more money than they anticipated at the Meze restaurant. We have emailed the restaurant with these details and awaiting a reply. We have suggested that they ensure all staff are aware of this incident, as to avoid embarrassment and distress to future customers."
Menu - 14 options
Tous les prix sont des estimations.
User
Past twice tried to order message back after waiting 45 mins to say shop closed, will refund within 5 days when shop is open. Obviously can't be arsed.
Adresse
Avis
charliee429
I have never had a bad meal at Ruby Spice. Every dish comes out hot and each bite is rich and flavorful. I particularly enjoy the fresh and soft naan bread.
User
The service at this restaurant was excellent. The staff was friendly and attentive. The food was delicious, and overall it was a wonderful dining experience.
paul
This is definitely the best Indian takeaway I have ever had! The delivery was on time, the food was very hot, and my order was spot on. Overall, I was extremely satisfied. LOL!
donnapops
We ordered from Ruby Spice for the first time tonight, as we have been let down a few times with the other Indian we used. Well it was with us within the hour. My vegetarian balti was spot on. And the son and hubbys curry's had loads of chicken in. Very impressed. Will deffo be ordering from here again.
User
For the delivery ordered online, they did not even answer an hour and then said it would take another hour. No way to contact them as they have turned off their phone. More than happy to take our money anyway. Edit: After the two hours of waiting, my wife decided to go to the restaurant to find that they had closed early without sending our order. An absolute joke of a farewell, avoid like the plague if you ever want to eat the food you have for
User
The food at Ruby Spice is incredibly tasty. Whether I dine in or order takeout, the menu options are always fantastic. The staff is very helpful in assisting with meal selections. The only reason I am not giving a 5-star rating is because ordering can be a bit tricky. The Just Eat version of the menu does not display all items, and the website does not allow for editing orders or adding postal codes. Ordering over the phone can be difficult as well.
User
I ordered from Ruby Spices for the second time and it was fantastic! The first time was also great. The staff helped me choose a different meal that I wouldn't usually pick, and they were really helpful. The chicken tikka masala is a big hit in my house, and for the adults, we tried the chicken parashi which was a nice change. I'm not a fan of dips, but the staff brought out a variety for me to try and explained each one to me. They even gave me an extra dip for free. The mixed pickle was exactly what I wanted. The service at Ruby Spices is always fantastic, and the food is delicious. I will definitely be back again.
Martinjully
This restaurant is so poorly run !! tables not made up had to take napkins of another table because we had nothing on ares , a old yogurt tub for the bins in toilets beer was of vinegar taste , ordered poppadoms got 1 x dip never had that before in any Indian restaurant made us laugh , the only waiter working only had 2 tables in and was all over the place but was such a nice guy so friendly definitely needs some kind of running a restaurant cause , didn’t seem to have any structure of how to run a restaurant, After this though the food amazing was actually outstanding delicious chicken madras Nan bread delicious Bombay potatoes delicious was very shocked on how nice it was , with delicious...
lashull
I am writing this review on behalf of my mum and her friend who recently had an upsetting and unpleasant experience at Ruby Spice. They had booked a table in the name of Wednesday 19th August at 7pm. The table was booked over the telephone and on this call, they advised Ruby Spice that within the party of 4 there were 2 wheelchair users. They was assured by the gentleman on the phone that the restaurant was wheelchair friendly. However, upon arriving at the restaurant the party was unable to gain access to the restaurant. Steps inside the entrance and no room for manouvering made it impossible for the wheelchairs to enter safely. A member of staff did say he would help them to get in, but he...
Kingston upon Hull, City of
Kingston upon Hull, connu pour sa riche histoire maritime, propose des plats traditionnels comme les galettes de Hull et le poisson-frites enrobé d'épices à chips, reflétant son patrimoine côtier et ses saveurs locales.
Catégories
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Meat Savourez les riches saveurs de viandes préparées avec expertise, des steaks juteux et poulet rôti succulent aux côtes tendres et plats d'agneau copieux. Chaque sélection promet une expérience satisfaisante et délicieuse pour les amateurs de viande.
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Curry Savourez notre gamme exquise de currys savoureux, chaque plat étant infusé d'un mélange unique d'épices et d'herbes. Du doux au piquant, explorez les saveurs variées des variantes traditionnelles et contemporaines, parfaitement assorties avec du riz ou du naan.
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Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique.
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Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.
Commodités
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Seating
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Delivery
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Free Wifi
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Late Night
