Téléphone: +496722497748
Adresse: Rheinstraße 11, 65385, Rüdesheim am Rhein, Germany
Ville: Rüdesheim am Rhein
Menu Plats: 15
Avis: 4524
Site Web: http://www.restaurant-rosenberger.de
"This restaurant is terrible. Wait staff is rude and obnoxious. We can't review the food because we never received it. We travel extensively for business and pleasure and have lived in four countries the past 13 years. The last 3.5 years in Germany and have traveled this country with many great experiences, much happiness and great food. We use TA for all of our travels and have benefited from the ratings, advice and reviews. We only submit TripAdvisor reviews for exceptional and horrible experiences because we go to so many places. This one was a horrible experience. We sought out this restaurant based on TA reviews. We arrived and placed our order immediately. We ordered two portions of the special of the day - baked chicken and french-fries. After one hour of waiting and watching everyone around us getting their food we asked the waiter if there was a problem. He was rude and blamed the kitchen on taking too long to make the french-fries. After another 20 minutes waiting I went to the back of the restaurant and asked again for some help. I was again told the kitchen was the problem and invited to talk to the cook, who came out of the kitchen and said they hadn't started our order yet but we could wait another 15-20 minutes. Then another waitress came over and interjected and rudely said what did I have a problem for because my order was just put into the kitchen. She was ridiculous and hadn't been involved in any of the previous discussions. Then our waiter said to her our order was submitted a long time ago and blamed the kitchen again. It was a joke. I was made to feel it was our fault. I was amazed at the rudeness and inhospitable treatment we received. We didn't wait any longer for our order. I asked for our check, paid and left the restaurant. Not one person in that restaurant apologized to us. There are so many other restaurants on this street and in the area. Go to one of them and have a better experience in this wonderful city."
Tous les prix sont des estimations sur Menu.