Téléphone: +441384893828
Adresse: 168 Stourbridge Road,, DY9 7BU, Dudley, United Kingdom
Ville: Dudley
Menu Plats: 11
Avis: 5017
"This was the first occasion that my family had visited these premises to enjoy an evening meal. However there was no initial warm welcome by the staff and were directed to our table where we ordered our meal and drinks. The food was excellent and presented well but it was truly noticeable that the staff were not happy to be serving you and they never asked anyone of five of us in the party if the food supplied was alright and appeared to ignore our table for further drinks etc. We had to ask for our bill numerous times and had to wait a while before it was presented to us to pay. Such was our concern by the staffs behaviour we asked to speak to the manager to give them feedback so that the staff could have training in customer service but were informed that there was no manager on duty that evening. Even on our way out the staff ignored us instead of thanking us for our custom which is a pity, as you don't get a second chance to make a first impression and as a result will certainly lose our future custom."
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