Mantagu Arms - Carte

The staff was excellent and the common areas were nicely decorated, but our room was very small and located on a busy road. The furnishings were also worn out.

My wife and I recently stayed at this hotel for her 40th birthday celebration. The accommodation was fantastic, as well as the food and staff. I highly recommend staying at this hotel and dining at their restaurant.

We have been there for the wedding of our daughter end of February 2024. Everything has been fantastic and all the event; ceremony, dinner and party were at highest levels. I will certainly return in future for a few days of private holidays. Romain (de Luxembourg) Voir le carte

Went with friends to celebrate our wedding. Had emailed the hotel in advance to explain we had 3 tables and would respect covid rules. From the beginning no welcome, no warmth, no pleasantries despite being dressed as a bride. Service very lack lustre, seated on sofas despite being told we would be in the restaurant and waited ages to be served. Sandwiches and scones were served separately and we were never asked if we wanted more tea or champagne. Very snotty approach from the mgmt who made us feel extremely uncomfortable and not valued as customers. Our friends insinuated it could have been due to our colour... surely not in 2021?? Would never recommend.

Attended an afternoon tea to celebrate a friends wedding. Coldly received no greeting or welcome to the establishment. The service was extremely slow, fragmented and dismissive. The afternoon tea arrived in stages with long interludes especially awaiting beverages. The staff were nowhere to be seen probably because there was a large wedding going on at the same time. We were never asked if everything was ok or would we like anything else. In fact the whole experience was unpleasant and I would go as far as to say hostile. I have no idea why . I have spent over 30 years in hospitality around the world and this establishment fails to even get the basics right where service is concerned, so dis...

I would like to recommend this beautiful hotel to anybody who visits the New Forest. Located in the Centre of Beaulieu, this warm welcoming hotel will not disappoint. The experience from start to finish was of the highest order from our welcoming through to our departure. We got the package which included breakfast where you could get either cooked or continental/ both, this was a great way to start both days. I cannot fault the rooms decor or onsite dining and it staying here gave me the feeling of being at a large cozy home. Although there is great walks and scenery at the Montagu arms, Another benefit to staying here included free use of the sister hotels facilities a few miles down the r... Voir le carte

What a let down!Having arrived for afternoon tea with our young daughter. We were led to a small table with some very tired and uncomfortable sofas to sit on. We were then bought out an empty cake stand and presented the tea options.We were given a few mins to select our tea choice. We decided on our tea and waited well over 40 mins or so for the tea to come out along with a very disappointing plate of sandwiches which comprised of 12 fingers and a desert pot.By this time our daughter had already had enough of waiting.Having consumed said sandwiches we waited again for what seemed an eternity for something to come out, we ended up having to ask for extra sandwiches, the response given was al...

My new husband and I had our wedding at the Montagu Arms and opted for their exclusive package, booking 18 rooms for our guests the night before. We were extremely pleased with everything about the venue. The atmosphere was simply stunning, with a cozy and welcoming feeling whether you were by the fireplaces in the winter or out in the beautiful garden in the summer. Our guests all commented on how lovely the venue was, and the rooms were clean, spacious, and full of character. The staff at the Montagu were exceptional - loving, attentive, and helpful. Clara, who helped us with our wedding preparations, was organized, responsive, and made sure everything ran smoothly. The food was delicious,...

We were given a voucher by a friend for a savoury afternoon tea as a wedding present. They had specifically gone for a savoury afternoon tea as I do not like cake or chocolate. The Montagu Arms is about an hours drive from home but as our honeymoon had been cancelled we had the spare time and we were very much looking forward to it. When we arrived we were taken to a small table which was less than a meter from the entrance and more like a waiting room with people walking past carrying their bags.We ordered our tea from the selection and it was very nice hence the 2 stars. Next came some sandwiches which were also ok.They then brought out cakes and chocolate brownies, we pointed out that we... Voir le carte