Kfc - Carte

Lower Mill Field, NP4 0XB, Pontypool, United Kingdom

🛍 Kebab, Mexican, Seafood, European

3 💬 3797 Avis
Kfc

Téléphone: +441495751546

Adresse: Lower Mill Field, NP4 0XB, Pontypool, United Kingdom

Ville: Pontypool

Menu Plats: 35

Avis: 3797

Site Web: https://www.kfc.co.uk

"Just visited this branch absolutely shocked at the service the food!!! How KFC have not closed this branch down is beyond me. What a disgrace to KFC!!! We have been to many KFC’s this is by far the worst!!!! Staff have attitude are not friendly in the slightest. Greeted with a horrible smell on entering the restaurant. Didn’t feel or look very clean in there either. The chicken bites were rock hard so dry not like we’ve had from other branches. These were awful! The mega box was a tiny portion hardly any chips. The chicken piece was so tiny. The hot wing wasn’t cooked enough so inedible. Avoid this branch at ALL costs!!!!!"

Diggerboy2 Diggerboy2

For the umpteenth time this year was told there is no coffee. When I asked why the person behind the counter said Coz ther isnt . Never again.

Adresse

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Avis

Victoria
Victoria

I went with my child to this restaurant and then we drove home with our food, which was still hot and excellent. The service was efficient, and the staff seemed happy and worked well as a team.


NikTj22
NikTj22

I can only assume those giving positive reviews are staff. Very small portions, greasy and luke warm, seemed stale and dried out. Whole place looks like it needs a good disinfecting inside and out. Mcdonalds next time


Diggerboy2
Diggerboy2

I called the restaurant this evening for a takeout order and parked in the disabled bay due to difficulty walking. When I got out of my car, I was hit with a strong sewage smell and found myself standing in a large puddle of sewage. Make of that what you will. Voir le carte


Bram
Bram

Filthy. All but one of the tables was covered in food particles and grease. The staff’s uniforms looked as if they had been wearing them all week. The chicken was lukewarm and we left most of it to be on the safe side. Used to be OK here, but really gone downhill. Only one other customer at a peak time which speaks volumes.


N1034RClukej
N1034RClukej

I went here with my daughter and what a shambles, rubbish and mess everywhere outside, speaker not working and asking you to beep (this is to wake up the staff) 20 min waiting, staff dont know what they doing, missing food and the food we had was cold waste time complaining as they wont reply to you but they will reply if you have something good to say just go to mcdonalds next door


C1437
C1437

I have visited around 4 KFC locations in my 23 years of living, and none of them compare to Pontypool! The staff was very friendly and served me quickly. Although the Colonel's chicken meal was a bit bland, I still enjoyed the rest of my food. The staff appeared to be working hard and do not deserve ungrateful people leaving negative reviews. The customer service was exceptional and the food was fantastic. Voir le carte


Adventure800742
Adventure800742

Closet KFC to me so have been quite a bit. Food is nice but my god are they slow. Quickest option if quiet is to go through the drive through but if that's busy, you could well die of old age. Last trip was ridiculous however. Waited half hour inside without even getting served. When questioned was told didn't have enough staff. No apology or to even attempt to serve the long line of waiting customers, the 2 people out front were too busy putting together 6 or 7 delivery drivers orders. Plenty of staff hanging around doing nothing however. Gave up in end, probably won't return.


HiyaTina
HiyaTina

We just had a really nice meal from here tonight. The place was Immaculately clean. The staff that served me were Tommy, Seren, and Ethen... all 3 gave customer service I came here 3 months ago and the sevice was extremely excellent then...as it was again tonight.. The staff are always polite and friendly and are always helpful...(as im useless at ordering, so thank you for your patience, Tommy. ..also, for the hot sauce, that was very thoughtful of you, Tommy. My hubby was very happy for a change. Ha ha ! We will definitely be back in a few months. You are all a credit to KFC


MHBM0903
MHBM0903

Just visited this branch absolutely shocked at the service the food!!! How KFC have not closed this branch down is beyond me. What a disgrace to KFC!!! We have been to many KFC’s this is by far the worst!!!! Staff have attitude are not friendly in the slightest. Greeted with a horrible smell on entering the restaurant. Didn’t feel or look very clean in there either. The chicken bites were rock hard so dry not like we’ve had from other branches. These were awful! The mega box was a tiny portion hardly any chips. The chicken piece was so tiny. The hot wing wasn’t cooked enough so inedible. Avoid this branch at ALL costs!!!!! Voir le carte

Catégories

  • Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux.
  • Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette ! Voir le carte
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • European

Commodités

  • Takeout
  • Seating
  • Carte
  • Delivery
  • Menu
  • Parking Area

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Carte • Pub • Steak • Brunch • British


"My husband booked the Open Hearth so we could go out as a family for my birthday. It had been a lovely sunny day so we did anticipate that the place would be busy. However, as we had booked the table they knew we were coming so we assumed that that would be sufficient with regards to the service etc. On arrival, we were greeted and shown to our table. The gentleman then proceeded to fire off a load of things on the menu that we couldn 't have as they had run out of ingredients. We put that to one side and ordered our food. We waited a little while for our food but as the bar area was so busy we just put it down to that. In the end, it was the kitchen staff who ended up bringing our food out. The food was ok, just basic 'pub grub '. My husband 's steak was supposed to be cooked medium but it ended up coming out well done. The staff were so busy, there was no one really to approach about this and he didn 't want everyone else 's food to go cold so he ate it. After finishing our food one of the girls from behind the bar cleared our plates away and asked if we wanted dessert. We said yes and waited for her to bring the menu. It never arrived. Eventually the same girl came back and asked again if we wanted desserts and again we said yes. We were given the menu and waited to order. Again, no sign of anyone so I went looking for someone to order our desserts. I noticed on the specials board that they were doing a dessert with strawberry ice cream so I asked if I could just have a dish of strawberry ice cream for my little boy. They checked with the kitchen and apparently we couldn 't have that, we could only have whippy ice cream! Desserts finally ordered and we waited. My husband and son had their desserts brought to them and we waited for my dessert. We waited and waited and waited..........After my husband and son had finished their dessert we were then informed by the gentleman behind the bar that they couldn 't bring my dessert as they were serving food to other tables! I was shocked. Surely, you should finish serving one table before proceeding to the next. By the time my dessert arrived we were just ready to go home. I explained that I didn 't want my dessert as it had arrived too late. The girl who brought it did apologise but it was too late. I sent it back and asked for the bill. There wasn 't ever an offer off taking any money off the dessert as it had arrived so late. They were obviously happy just to scrape it in the bin rather than try to make amends. We paid the bill and left. I have noticed on a previous review that someone has said the same thing about the service and the response from the Open Hearth was that they prioritise their booked tables over their walk ins. However, that certainly was not the case for us. We booked the table over a week before we turned up and we arrived in good time yet they prioritised other food over completing our order. Surely it is basic practise to complete one order before proceeding to the next. Unfortunately, the whole experience was not enjoyable and we all came away very disappointed. We will note be returning again nor will we be recommending it."