Frankie Benny's Stonedale

Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

🛍 Fish, American, Fish-chips, Fish And Chips

💬 2 Avis

Téléphone: (+44)1515477850

Adresse: Stonedale Retail And Leisure ParkEast Lancashire Road, Kirby, United Kingdom

Ville: Kirby

Menu Plats: 35

Avis: 2

Site Web: http://www.frankieandbennys.com/restaurant/frankie-bennys-liverpool-stonedale-retail-park

"This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience."

User User

This will be my last visit to this restaurant. The food was cold; I had to send my fish and chips back because they were subpar, and I could only count 14 chips on the plate. Despite booking through the app and mentioning the reservation twice, the staff didn't seem to know about it. We were left sitting at a table for a while and eventually had to ask a passing waitress to take our order. The service was poor, and overall, I was really disappointed with my experience.

Adresse

Afficher la carte

Avis

Julie
Julie

This was my third visit to this restaurant, and unfortunately, it will be my last. The food was cold, so I had to send it back, and my husband's fish and chips were subpar as well—he only received 14 chips! I had made a reservation through the app, but the staff didn’t seem to notice, even though I mentioned it twice to different employees. We were left at a table and had to flag down a passing waitress to take our order. Overall, the service was poor and the food was disappointing. I'm really let down by this experience.

Catégories

  • Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais.
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts. Voir le carte
  • Fish-chips Savourez le goût classique du poisson enrobé de pâte dorée et croustillante, accompagné de frites parfaitement cuites et moelleuses. Un favori intemporel qui combine la saveur fraîche des fruits de mer avec le croquant satisfaisant d'une frite délicieuse.
  • Fish And Chips Savourez un plat classique de poisson pané croustillant accompagné de frites dorées, servi avec une sauce tartare et une tranche de citron pour un délicieux goût de la mer.

Commodités

  • Amex
  • Visa Card
  • Carte
  • Mastercard
  • Menu
  • Diners Club

Restaurants similaires

Little World

Little World

2 Dunnings Bridge Road, L30 6TA, Sefton, United Kingdom

Carte • Vegan • Coffee • Healthy • Breakfast


"Title says it all really. I've been here 3 times for lunch which was nice and after encouraging my meat eating husband to give it a try I was gutted it turned out like this. We do a 5k walk on a Saturday morning and stopped here half way. We waited as, the sign said, to be sat down...in the end I shouted over to one of the girls if it was ok to sit anywhere. We sat down and after about a 10 minute wait ordered coffees. The waitress, without being unkind, was a bit surly but hey ho, most of the tables (but still only 4 tables) were in use so just thought they were a bit busier than usual. Coffee came, ordered poached eggs on toast and a small veggie brekkie (which is £7.80 by the way so not cheap). We then waited...and waited. Others too were sat there wondering where their orders were, you could see people looking over to the counter. No one came over and apologised for the wait or asked us if we wanted anything else to drink. It got to the point when we were going to walk out...literally an hour later...when our breakfast turned up. Husband 2 poached eggs...1 piece of toast. Mine...(and I know it was a small one but remember, it was £7.80) 1 veggie sausage, 2 tiny discs of black pudding...no bigger and not as thick as a 2 quid coin, 1 teaspoon of mushroom, 1 tablespoon of beans, half a slice of toast and a poached egg. It was stone cold. I was going to complain but husband hates fuss so we ate and left. Only after we had paid were we asked if everything was ok. Husband, unusually for him spoke up and said mine was cold. We were offered a take away coffee. He declined. I am really disappointed as i wanted to make this place a regular stop on our walks. The coffee is lovely so that was one plus. Staff could have made this so much easier by apologising to people waiting and offering a refill on the coffees. Not at any time did anyone waiting get approached with an explanation or apology. The small breakfasts are a rip off if that is the regular fare that is served up. It might have been better if it had been hot too. These two orders should take 10-15 mins to serve up. Sorry to say that we won't be going back."