Flame - Carte

I’ve been here 3 times and prefer it as my second favourite take away are I recommend here to anyone that could go. Not a bas place at all. just minor bad smells.

Ordered while staying at a caravan in Sandy Bay. Pizzas, cheesy chips and nachos plus some sauce tubs ordered for collection. Price amazing. Food even better. Would highly recommend!!!

I was working in the lab late one night when my eyes beheld an eerie sight. For my monster from his slab began to rise, and suddenly to my surprise. He did the mash, he did the monster mash. The monster mash, it was a graveyard smash. I enjoyed my kebab Voir le carte

During our stay at an Airbnb, we came across a leaflet for this restaurant. It was a delightful surprise. We placed our order online and received a discount. The food was delivered promptly, hot, and delicious. It surpassed our expectations and provided excellent value for money compared to options in Glasgow.

Ordered pizza and chips pizza couldn’t fault pizza Absoultly beautiful but chips did not arrive driver couldn’t be more helpful saying he sort it however received a phone call from shop stating I hadn’t ordered chips in a abrupt manor when I clearly did and when I informed her I had she slammed phone down I will not go back due to rude customer service

I ordered pizza at this restaurant and found it to taste like soggy cardboard with a hint of grass. The cheesy chips tasted of a chemical taste similar to lithium chloride. When I went to complain, the staff called me a rude name and mocked my preference for disposable barbeques. While it is true that I enjoy disposable barbeques, I found their response to be disrespectful. Not cool at all. Voir le carte

Appalling Service from owner of Flame Newbiggin. Ordered food and charged for order. After 2 hours food hadn’t arrived. Contacted and owner blamed The Foodhouse his website company and refused to contact them himself suggesting I call. A second call made back to Flame and owner believed he was speaking to his website company and began to accuse customer of trying to get free food. Unknown to owner he was speaking to customer. Flame Refused to do anything about this order. Wouldn’t buy from this place again. Poor customer service.

I would advise caution when ordering from this restaurant. I ended up paying twice for my order - once through Paypal on Ubereats and again to the delivery driver. I only realized later that the money had already been deducted through Ubereats. The delivery driver didn't mention anything when she took £21.10 from me. The restaurant owner was uncooperative and kept insisting that I had already paid through Ubereats, even though I had paid him directly as well. In total, I ended up paying £42.20 for my takeaway, which is unacceptable. This experience has left me feeling wary of this restaurant and the people running it. Be cautious when dealing with them.

Have been going to this place for years and during lockdown the takeaways we had received got worse but I gave it the benefit of a doubt, couple weeks ago I ordered online the money was taken out of my bank, but I had no order confirmation so I rang to make sure that the food order come through and they said it didn’t and refused to give us our food or refund because I had “no proof of order” so after 40 minutes of trying to explain on the phone, I walk down there as a 15-year-old girl on my own in the dark , I showed proof of my bank showed proof of my order and they still refused bearing in mind this was tea for my Nana and grandads I look after them)but I still went back because it was th... Voir le carte