Téléphone: (+44)2087699805
Adresse: High Street, South Kesteven, United Kingdom
Ville: South Kesteven
Plats: 10
Avis: 167
"Visited last Sunday to celebrate 3 peoples birthdays including my wife and l. There was a group of 15 of us. The service and food was excellent. Hot and plentiful with a good selection of deserts. The day could not be better until the bills were paid. The young lad in charge wouldn 't let us leave as there was a £53 bill that hadn 't been paid supposedly. We tried to sort out the error and after 20 mins we found their mistake. Someone had tried to charge us twice for a cash sale. One or two of our group got a bit heated but a lot of patients was given to the staff. However they had no idea how to check their till sales. I had to show them.. Once it was confirmed we could leave l suggested to the young lad that he could make the situation a little better by apologising to our group.....all he would say that he hadn 't done anything wrong. Maybe he personally hadn 't but neither did our very disgruntled group. I asked to speak to the owner but was told she won 't talk to you Great customer service...not. On the way out l bumped into the owner and spoke to her about it and she promised to look into it and call my wife the following day. Its Wednesday and no contact from anyone. So l am here writing a review. 5 stars for food 4 star for the table service and 1 star for customer service and experience. 0 stars for the owners interest. Shame"
Tous les prix sont des estimations.