Téléphone: (+44)1330825564,(+44)1330825525
Adresse: United Kingdom, United Kingdom
Ville: United Kingdom
Plats: 12
Avis: 698
Site Web: http://derbar.co.uk/
"Possibly one of the worst dining experiences I have had. Being treated to dinner by a close friend and decided on the Derbar big mistake. On arrival at around 8.40pm, we asked if they could accommodate. We were advised no problem and were shown...to our table. Around 3 or 4 other tables of diners at that point. First impression was that there was not much atmosphere and we noted some enormous cobwebs on the windows which we tried to ignore. During our meal, we were continually asked if we were finished... this is whilst eating with food on our plates!! Once other diners left, the music was switched off and the staff were staring at us speaking loudly about the fact that we were still there despite them having asked us if we were finished umpteen times. This must have been approximately 10 to 15 minutes after receiving our main course. We were also half way through a horrendously overpriced bottle of wine 24.95 for a bottle you can buy in Tesco for 6 whilst I appreciate alcohol has a large mark up, this was insulting as clearly no thought has gone in to the wine list When I informed the staff that we could hear EVERYTHING they were saying about us, one of the staff burst out laughing. We asked to speak with the manager who proceeded to blame the front of staff member and saying some unpleasant, personal things about her, which it would be inappropriate to repeat here. He became more and more agitated and started complaining about how he and his staff have to drive home to Aberdeen after work. We were flabbergasted and suggested that he make a gesture to try and make up for the horrendous evening we ere having. He then proceeded to accuse of valuing money above all else.... somewhat ironic we thought since he was very willing to take our money and kick us out the door before we had had the opportunity to finish our meal. From the off we were made to feel like a complete and utter inconvenience until we left just before 10.30pm. This could have been avoided if the management had informed us at the beginning of our visit that they shut at a certain time and needed us out closing time is advertised as being 11pm!! Makes Fawlty Towers look professional!!! Food bog standard (there is a far superior take away 50m away with no sit in), but service customer care non existent. Funnily enough, I spoke witha friend who happened to go there the following evening and had had a bad experience. I asked why, and before I had relayed my story they said well, we were the last people there..... Their plates were being cleared as they were still eating from them! Clearly how these amateurs treat customers on a regular basis, so I have no idea why they are still in business! Surreal, disastrous and needless to say we will not be back!"
Menu - 12 options
Tous les prix sont des estimations.
Michael
We have been going here for years for both sit in and takeaway. Really excellent food and Mohamed (owner) is ace. Friendly service with a great selection of food.
Adresse
Avis
Michael
I visited here with my boyfriend recently and the service was terrible. I had to ask if we could be seated and the service was so slow. Wouldn't recommend anyone to visit here.
Ruth
A most excellent meal with good and friendly service and atmosphere. I can thoroughly recommend. And to repeat despite Tripadvisor and Google saying that it is closed, it is definitely open for eating in and not just takeaway.
Ryan
Spending a couple of nights in Banchory with my husband and booked in advance! Thankfully!! Had really great meal! We got in just in time as soon filled with many tables! That didn’t worry staff! Efficient service and food was great!! All Covid rules in...place and carried out!! Look forward to our next visit!!
Roxanne
Amazing great quality sit in and take away restaurant. Full bar and super friendly staff who cater to all needs. Suitable for family visits, celebrations, couples and businesses to meet, greet and eat. The owner is there every day to make sure things run smooth...and is so lovely and approachable! Highly recommend!
Carrie
We have eaten twice at Derbar recently. Both times the food has been excellent and service efficient. The meat in the chicken pakora mixed tikka plate were very tasty and tender. The chutneys with the popadoms were really fresh and tasty. We also had...a lamb curry from the specials and a sag aloo, which were also both high quality. We’ll be back!
Riley
We had our evening meal on a Friday evening March 2022. The menu is extensive with the usual Indian fare plus house specialities. Kingfisher lager is on draft. The service and food were excellent. The restaurant is bright and modern. The only downside is the...flight of steps from the street to the door. Unless there is another way in then I'm sure there is no disabled access.
Ruth
What an amazing menu to choose from in the first place and was not disappointed in the food or the kingfisher on tap! Unusual dishes as well the expected ones. Every dish was extremely flavoursome and well seasoned. The lamb was tended and plentiful and...the chicken moist and tender. Even the breads were the best ever! Finished off with a special Pakistani tea by request. Great food, great location and lovely family owner. Thank you!
Ann-Louise
What can I say, apart from one of the worst dining and surreal experiences encountered. Planned to enjoy a long overdue dinner out with a close friend only to be met with an unwelcome non existent customer interface or atmosphere, overpriced cheap wine at 400%...mark up, with the attitude we will serve you but can’t be bothered to wait for you to finish as we want to go home! How businesses like this still exist are beyond understanding, they are out for a quick buck and have no interest in the customer but expect top dollar living in cloud coo coo land! Continually harrassed throughout meal when not finished, mocked and talked about by staff in ear shot, made to feel incredibly uncomfortabl...
James
Possibly one of the worst dining experiences I have had. Being treated to dinner by a close friend and decided on the Derbar big mistake. On arrival at around 8.40pm, we asked if they could accommodate. We were advised no problem and were shown...to our table. Around 3 or 4 other tables of diners at that point. First impression was that there was not much atmosphere and we noted some enormous cobwebs on the windows which we tried to ignore. During our meal, we were continually asked if we were finished... this is whilst eating with food on our plates!! Once other diners left, the music was switched off and the staff were staring at us speaking loudly about the fact that we were still there d...
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