Téléphone: +441329486509,+447863869666
Adresse: Clive Rd, Portsmouth, United Kingdom
Ville: Portsmouth
Menu Plats: 3
Avis: 1461
Site Web: http://www.attheroebuckwickham.co.uk/
"Popped in for lunch on way to afternoon activity as interested to see what new owners would have done with the pub. Sadly, our lunch had not appeared after half an hour. When we chased it up, having given waiting staff our time deadline, we were told it wouldn't be long. Eventually lunch appeared and landlord brought it out. No word of apology. Lovely waitress reappeared as we were leaving and told us our order had been binned by the waitress behind the bar! Apparently, she didn't understand what it was for so she threw it in the bin! Teething troubles, yes, but after a couple of months! Absolutely no sign of any apology by management, even though it was the landlord himself that finally brought our lunch out. It's not difficult. You make a mistake and then you can do what you can to smooth it over and get people to come back rather than leave negative review. Management made no effort at all."
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