Casuarina Tree - Carte

407 London Road, CR4 4BG, Merton, United Kingdom

🛍 Cafés, Asian, Indian, Seafood

4.1 💬 2876 Avis
Casuarina Tree

Téléphone: +442086484868

Adresse: 407 London Road, CR4 4BG, Merton, United Kingdom

Ville: Merton

Menu Plats: 13

Avis: 2876

Site Web: http://casuarinatree.com/

"we reserved a table well in advance but got a table in an area which was not the best so that was a bit of a disappointment. then we finally ordered starters which came after an hour! the starters were very small. the customer service...was very slow, we were reassured our food would come within a few minutes but it was hours we had to wait. we got our mains after waiting nearly hours! our waiter did not know what vegan was an offered us mutton rolls! they did not understand what vegan was?! there were no apologies or explanation for the cause of such a huge delay with food. everyone in the restaurant was waiting for food. we have never had to wait this long ever. the mains were not very nice the kothi rotti was a disappointment, so was the seafood fried rice (this tasted outdated) and the puttu kothu. we should have been offered something complimentary for the disaster of the evening we had. we should have left after waiting hours for our food. we saw people also leaving as they could no longer wait. when asking for dessert they told us the kitchen had closed all other restaurants ask before closing their kitchen if we require to order anything else. when we asked for dessert the waitress said, you got the food you ordered what more do you want?! the same waitress came and left another tables dirty plates and cutlery on our table, right in front of our face! this place really needs to train their staffs. never been to a place with such bad customer service, food and ambience. when we left the manager didnt even apologise for the delay and just looked the other way, not even goodbye or thank you for visiting although he was standing right by the door. never visiting again."

Menu complet - 13 options

Tous les prix sont des estimations sur Menu.

Indien

Fruits De Mer

Pains & Riz

Déjeuner

Natalie Natalie

Excellent Sri Lanka fare at fantastic prices. Not to be missed when in area

Adresse

Afficher la carte

Avis

Κηρύκος
Κηρύκος

Very good food and staff.... really enjoyed my stay in their hotel and I really enjoyed it.


Leah
Leah

Clean bedrooms, helpful staff and great food in the restaurant too. Excellent shower, good water power!


Sienna
Sienna

Food was delicious. The service was amazing. Fast and efficient. It was very busy but they pulled it off nicely. Voir le carte


Jeremy
Jeremy

I had a delicious curry with all the usual sides. good food and drink, good for the opposite, easy-going pub atmosphere and friendly service. I'll go back.


Amanda
Amanda

I had a tasty curry with all the usual sides. Good food and drink, well priced for the area, easy going pub atmosphere and friendly service. I will be going again.


Eva
Eva

We had out xmas party here for around people. We ordered over different dishes ordered. The guys at the restaurant pulled it off very seemlessly. Managed the rush very well. Everyone loved the food and the atmosphere! Thanks for a great day! Voir le carte


Natalie
Natalie

once immersed in dinner, quite late and the place was not busy. there was only one waitress to serve us, but she was very alive and coordinated the things very well. we ordered sri lanka dishes like nethali puttu koththu, eeral varuval, and huhn varuval. the food was tasty and filled our taste buds. beautiful joint, sri lanka and Indian food together with their choice of ghosts.


Наводненка
Наводненка

Dropped in for dinner on one day, quite late and the place was not busy. There was only one waitress to serve us but, she was very lively and was coordinating things very well. We ordered Sri Lankan dishes like Nethali Puttu Koththu, Eeral varuval, and chicken varuval. The food was tasty and satisfied our taste buds. Nice joint to have Sri Lankan and Indian food along with your choice of spirits.


Jade
Jade

we reserved a table well in advance but got a table in an area which was not the best so that was a bit of a disappointment. then we finally ordered starters which came after an hour! the starters were very small. the customer service...was very slow, we were reassured our food would come within a few minutes but it was hours we had to wait. we got our mains after waiting nearly hours! our waiter did not know what vegan was an offered us mutton rolls! they did not understand what vegan was?! there were no apologies or explanation for the cause of such a huge delay with food. everyone in the restaurant was waiting for food. we have never had to wait this long ever. the mains were not very nic... Voir le carte

Catégories

  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique. Voir le carte
  • Indian
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !

Commodités

  • Seating
  • Takeaway
  • Carte
  • Mastercard
  • Menu
  • Reservations

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"I was super excited to come to this restaurant as someone friends recommended it to us before and today we went to a friends birthday. I was extremely disappointed because my expectations were really high specially when the restaurant has 4.9 stars. The staff definitely needs some training as the service we received was shocking. First we were waiting for glasses to drink our sangria for a good ten minutes, then we ordered started and main and we were missing one of the starters we then said that it was fine because the lady that brought the starters to us insinuated it was our fault and stated she only had one in the ticket even thought the other guy who took the order double checked it. Then it was time for the mains everything came out apart for our food which he said was coming in a few minutes, we received our food after 45 minutes not only that but no one came to apologise to us and they didn’t even realised we were missing food. Which makes me think they were only focusing on cleaning and closing instead of taken care of the only customers in the restaurant. When my other friends were eating some people came and at that point we were told not to laugh for no reason. They got their food first so we were definitely forgotten and highlighted it to the guy. He was joking around and we didn’t even get a proper apology. The lady there was really rude and was very clear to all of us that she didn’t want to be there and that was really off putting. I don’t recommend this restaurant at all unless you want to be treated horribly."