Cafe Grand At Grasmere

Had lunch here yesterday, Lovely location, very clean, great soup!(accolades to the chef)Has been a long time since we felt so unwelcome and unappreciated. Service: 1 Location: 5

We absolutely love this place as we do The Grand at Lytham. Pure luxury and our room with our private terrace was beautiful. Lovely relaxing weekend for us both and we will definitely return Rooms: 5 Service: 5 Location: 5

this hotel is sister hotel to lytham st ann’s, we booked room 42, from the first time we saw it wow thought until andy noticed terrace furniture broke, hole in the wall behind the door, bay window ledge full suffs, outside on terrace over terrace doors wet deck looks as if in to bay windows I had paid so many holes Voir le carte

Lovely hotel, great service and very comfortable. The property is very well upholstered, is in tip top condition, which is probably helped by the no dogs policy. The restaurant meals we had were of a high standard, including breakfast, cooked food always piping hot. Situated in lovely landscaped gardens overlooking Lake Grasmere, gave us the relaxing stay we were looking for. Rooms: 5

My sister and I came for dinner last nightthe service was appalling.The waitresses( apart from the small dark haired one) were surly and silent, only coming to us if we signaled.Not one word was spoken ,.and when we asked to split the bill, the blonde waitress sighed impatiently and snatched the bill back, clearly finding this request just too much.The food was lovely but spoilt by the rude staff. Food drinks: I think I’ve said it all. Service: 1

The restaurant offers mediocre pub food at high prices. The hotel and restaurant are beautifully decorated, but the food during the holiday season was disappointing. The staff were average, and a 10% service charge was included. Nonresidents are seated in an area outside the restaurant where it can be hard to receive service. The location is lovely during the day, but getting there at night can be challenging due to the lack of street lights. Overall, the experience may be better for hotel guests, but as a nonresident, I was very disappointed with the food and drinks. Voir le carte

Our trip to the UK this summer was one of the best parts of our vacation. Unfortunately, the Lake District portion didn't go as planned due to a bad fracture I had before arriving. However, the hotel more than made up for it! The manager was extremely helpful and resolved any issues promptly. The staff, from Claudio at reception to Dibvega in the restaurant, were all considerate and went out of their way to assist us. The Fell View Suite we stayed in was spacious and the view from the property was stunning. The restaurant served delicious food, particularly the seafood. The location was convenient, with Grasmere being walkable from the hotel. Although there is no elevator, the one-floor hote...

3 night stay. Lovely lady at desk when we first arrived and showed us to our room. After this we never saw anyone at reception again. Room appeared nice but drains in shower room were blocked so ended up like a swimming pool, water practically running out into bedroom. Service at breakfast awful. 40 minute wait for food. Staff unfriendly and and surly when manager not around. Shown to dining table first morning in front of manager then next day when she wasn 't there told to 'go and find table yourselves '. Handed room key back this morning after searching for staff member and received a grunt from him in reply. Room had beautiful view and bed very comfy but definitely not worth the money. H...

Pros: -The facility is great. The hotel is very new, has air conditioning, and comfortable seating in the common area. The bathrooms and beds were all very comfortable. -The breakfast was of high quality with a lot of variety included in the breakfast package. -The location is perfect. It is a 3-minute walk from the town center, yet far enough away to offer beautiful views and peaceful mornings. Cons: -The establishment seemed to be understaffed or provide poor service. It was unclear whether the service was lacking or if they were simply short-staffed. There was never anyone at the front desk to offer basic tourist information. When we checked in late at 10pm, we found ourselves locked... Voir le carte