Bravas - Menu

Al Laziz, 9 Cotham Hill,BS6 6LD, United Kingdom, Bristol

🛍 Steak, Tapas, European, Mediterranean

4.7 💬 7989 Avis
Bravas

Téléphone: +441173296887

Adresse: Al Laziz, 9 Cotham Hill,BS6 6LD, United Kingdom, Bristol

Ville: Bristol

Plats: 5

Avis: 7989

Site Web: http://www.bravas.co.uk/

"I cannot even describe how disappointed and upset I am by the treatment my family received by Bravas this evening (17/10/23). We have been coming to Bravas loyally for years, supported the business during covid and have always recommended this restaurant to all our family and friends. I booked dinner at Bravas for my dad for his 60th Birthday celebration. I originally booked for 3 people, but needed to amend the booking as my sister had come home from university to surprise him. I received 2 text messages to confirm the booking for 7:15 pm on the 17/10/23 and called at midday when Bravas opened to amend the booking as instructed by the confirmation text. The woman I spoke to on the phone confirmed that she was going to ‘put a note’ on our booking saying that it was now for 4 people. We arrived on time, excited for our meal and I told one of the waiting staff that we had a reservation for 4 at 7:15. She asked for my name and then told me that my name wasn’t on the list of bookings, so she would speak to the manager. He came and spoke to us in a very dismissive tone saying that the booking was cancelled at 5pm. I was so confused as I had not cancelled the booking at any point during my phone correspondence with the restaurant. I showed him the confirmation text messages I had received and explained I had called up earlier. He totally disregarded everything I said, shrugged and rudely said there was nothing he could do and reiterated that the booking was cancelled. He also mentioned that he didn’t come on shift until 5pm so it was nothing to do with him. He did offer us seats at the bar which I appreciated, however this was not what I had asked for and I mentioned that it was ‘not ideal’. We decided to leave the restaurant at that point as we felt massively dejected and frustrated at the whole experience. I don’t understand what on earth happened to my booking? I understand that Bravas is a small, very popular restaurant but when you make a reservation it should definitely not be cancelled with no warning. Usually our experience dining here is excellent and I have never had any complaints, however this was totally out of line. I really feel like the treatment from your management staff put a huge dampener on our family celebration and this could have easily been avoided by better communication from the restaurant and much nicer treatment in a difficult situation. I would like to know how you would suggest this situation is remedied?"

Menu - 5 options

Tous les prix sont des estimations.

chepstowkid chepstowkid

Excellent food perfect atmosphere and very attentive and professional staff. We could not of asked more from our time there

Adresse

Afficher la carte

Avis

164lk
164lk

I tell everyone i know to eat here its next level. Efficient service, incredible food, great wine, really lovely cute place and the olives.... to die for.


Georgina
Georgina

This restaurant was recommended to us. It was wonderful the staff very attentive the food was delicious especially the specials . We will definitely go back


496deborahm
496deborahm

Thanks bravas and all the team for another amazing night been here with family friends and girlfriend s alway a great night tapas amazing thank s bravas fabia you are a fabulous host


gourmetrussiab
gourmetrussiab

Great food, great cocktails and great staff! Would recommend for an evening with friends or a date. We had the venison which was amazing, slaw, squash, tortilla and some cheeses. Every dish was great!


Peter
Peter

Excellent bistro type restaurant. Super enthusiastic staff. Great food. Well priced. We went to Bristol on a foodie trip and chose BRAVAS for our first night's meal. What a delightfull decision. EVERY aspect was great. It's a busy little place which was full for all of the two hours we were there. Staff friendly and food super. Well worth booking.


Snuzies
Snuzies

In Bristol for the weekend, it’s been a long time since I visited here. Was glad to go back, this place has quality running through it. The food is fantastic, every dish full of flavour. The music creates a great feel. The chatter around the place shows everyone having a good time. The wait staff polite, knowledgeable, understated attention. So glad of my return visit. It’s still a highlight.


BlackPepperPlease
BlackPepperPlease

We visited this lovely authentic Spanish tapas bar on a wet and windy Tuesday night. The atmosphere was inviting and warm. The staff, especially Simon, are friendly, helpful and engaging. The wine list is extensive and offers great Spanish wines. The food is exceptional and full of Spanish flavours. My wife had the prawns and she said that they were first class. Great Spanish restaurant that we will definitely return to. Simon even chased us down the road as my wife had forgotten her bag!!


Ellie
Ellie

After being strongly reccomended bravas by the bartender in a bar down the road we decided to see what it was about and we were not dissapointed. A small space but packed with atmosphere, we were sat at the bar which we ended up loving shared a bottle of wine between us and got 5 tapas for just over £70 incl service which was a good price. The specials of the day (cod) stole the show along with the fried aubergine but all the food was honestly some of the best food ive had in years and genuinley better than some tapas ive had in spain. The service atmosphere and everything about it was spot on. Bravas is going to become our new date night spot and we cant wait to try more of the menu.


rosiehunter123
rosiehunter123

I cannot even describe how disappointed and upset I am by the treatment my family received by Bravas this evening (17/10/23). We have been coming to Bravas loyally for years, supported the business during covid and have always recommended this restaurant to all our family and friends. I booked dinner at Bravas for my dad for his 60th Birthday celebration. I originally booked for 3 people, but needed to amend the booking as my sister had come home from university to surprise him. I received 2 text messages to confirm the booking for 7:15 pm on the 17/10/23 and called at midday when Bravas opened to amend the booking as instructed by the confirmation text. The woman I spoke to on the phone con...

Catégories

  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Tapas Profitez d'une délicieuse variété de petits plats savoureux parfaits pour le partage, combinant des influences traditionnelles et modernes. Savourez chaque bouchée en explorant des goûts et des textures diversifiés conçus pour exciter votre palais.
  • European
  • Mediterranean Savourez l'essence vibrante de la Méditerranée avec des plats inspirés par les côtes baignées de soleil. Dégustez des olives fraîches, des herbes vibrantes, des huiles d'olive riches et une variété de fruits de mer et de viandes grillées.

Commodités

  • Tapas
  • Seating
  • Visa Card
  • Television

Restaurants similaires