Téléphone: +41919227689
Adresse: via Magatti 3, 6900 Lugano, Morcote, Switzerland
Ville: Morcote
Menu Plats: 9
Avis: 691
"We were so looking forward to having some wine and dinner here. We had a wonderful day on the lake and were hungry and hot and dinner here was high on our list. Unfortunately, we left almost angry, frustrated and very disappointed. Food: Dinner was amazing, the food excellent, the portions large and food comes out beautifully presented. We had the pasta with seafood, outstanding, the bruschetta, good and the fish carpaccio, very good. The wine selection was excellent and we let our waiter make our selections. The food in the reason they get 2 stars.Ambiance: Outside, surrounded by grape vines, cool on a hot afternoon, with a traditional European charm. However, the tables are really, really close together, we had three folks next to us that were loud, we could barely hear ourselves. The waiter could not reach us without bending over the next table. We were squeezed between grape leaves, yes they were continually rubbing against my head and face, and the loud table. We were quickly loosing patience. Service: Probably one of the worst services we have had. We arrived early and everything was good to start with. We ordered drinks and pasta for our daughter who was hungry. Everyone was happy. Then chaos ensued:1) Three folks who seemed to be "preferred" locals arrived and we never saw our waiter all night. It seemed that every person in the restaurant visited them to chat, but not once did they tend to us. After all why care about the tourist!2) Water or drinks were never refilled. 3) For its claim of vegetarian friendly, we found this completely lacking. They had one pasta with tomato sauce or the cheese plate on the menu. 4) My wife liked the bruschetta, and asked for the speck to be substituted for cheese. Easy right? They came back with plain bread topped with tomato, and the cheese plate. The waiter "rudely" informed us this is what they do. They expected us to pay for both although we did not ask for it. We left disappointed and angry. We walked over to another place close by for drinks and dessert. I cannot in all fairness recommend this restaurant."
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