Bill's Restaurant Bar Wellington Street

21 Wellington Street, WC2E 7DN, London, United Kingdom

🛍 Soup, Fish, Meat, Steak

4 💬 2314 Avis
Bill's Restaurant Bar Wellington Street

Téléphone: +442078368368,+442078362789

Adresse: 21 Wellington Street, WC2E 7DN, London, United Kingdom

Ville: London

Menu Plats: 35

Avis: 2314

Site Web: https://bills-website.co.uk/restaurants/wellington-street

"I booked Bill 's Covent Garden well in advance for my 50th birthday meal. There were 11 of us altogether. We left our unfinished cocktails at Tequila Mockingbird in order to get to Bill 's in time for our booking at 7.30pm. We arrived in time and were told that the table was not ready and to wait outside. We waited for 30 minutes during that time no one came out to update us on what was happening. When a member of our party asked when our table would be ready and explained that it was for a special occasion the manager said and I quote 'Everyone here is special '. We were not implying that we were more special than other diners, only that it was a special occasion and having to wait 30 minutes in the cold with no explanation was not a great start. When we were finally seated we were given no table water until we asked for some 15 minutes after sitting and it took a further 20 minutes for anyone to come over to take our drink order (after having to go and ask! A member of our party spoke to a senior member of staff (unsure if manager or deputy manager about the situation and that what was to be a special occasion was turning into a terrible night. Then the manageress (short blonde hair not sure of name came over and interrupted the conversation, was very rude and aggressive claiming we were being deliberately obtrusive. When we explained how long we had to wait, the lack of awareness and service at our table and that what was to be a special night was being ruined she seemed to calm down and two bottles of complimentary prosecco sent to our table. We then had a further extended wait before our order was taken. Between when we arrived at 7.30 and when we received our food was an hour and a half. The managers left before we asked for the bill and were not around to support the staff when we found discrepancies in the bill. The manageress of this Bill 's was terrible and had an absolute lack of any customer service whatsoever. She would not acknowledge that the long wait times were a problem and in fact implied that we were the problem. The wait staff however were lovely and understanding of our situation. This was a memorable birthday but not in a good way. Avoid."

Deborah Deborah

Went here for brunch on a Sunday. Very friendly staff. Great food at a great price. Lovely atmosphere. Book to avoid disappointment.

Adresse

Afficher la carte

Avis

94holls94
94holls94

Me and my friend loved bills refreshing hedgerow cocktails and tried lots of starters to nibble on. Very busy so book in advance like we did.


Loughtonian1
Loughtonian1

They seated the 4 of us well at a busy time for them. Tables outside as well as in. Very busy for lunch. Garlic too much in evidence on menus!


Pablo
Pablo

95 minutes for beeakfast and of course it arrived wrong. Don't worth the wait, the service or the experience. If you want to torture yourself go Voir le carte


welshgwen84
welshgwen84

My friend and I had lunch at the restaurant today, and I have a food intolerance to tomatoes. The staff made sure that I didn't have to worry about it. They went out of their way to ensure that I felt safe. A special shout out to Charlie for outstanding customer service, keeping the drinks, food, laughs, and banter coming. We will definitely be returning!


VanessaRoad
VanessaRoad

We had dinner at Bills and returned for breakfast the next day. Reservations were necessary for dinner, but not for breakfast. I have a lactose intolerance, and the staff were very accommodating. The menu can be scanned for allergy information. We both enjoyed the burgers, which were tasty, and the chips were very hot. For breakfast, we requested hot plates and they were delivered piping hot. Our server, Paulina, took great care of us. We would definitely dine at Bills again.


maudep1977
maudep1977

I booked a table as part of a pre-theatre birthday treat for my mum and whilst the food was nice the experience wasn't because they had clearly over booked and rushed us from start to finish. When we had just ordered another bottle of prosecco and our mains had just been served, we were told they needed the table back in 15 minutes. Apparently you only get your table for a 1 hour slot which is not relaxed or enjoyable in any way and had I known I would not have booked. We were made to feel unwelcome and rushed, Really not the special occasion I was hoping for, Voir le carte


Dee
Dee

We waited 10 minutes to be seated while the manager cleaned two tables before seating us at a table that was already set up. Our waitress served three tables, two of which were seated after us, but did not come to take our order. We were seated right next to her station where she was inputting orders. When we got up to leave, no one approached us. We asked to speak to the manager and complained about the lack of service. This was our first time dining at this location after having eaten at several other Bills restaurants, and it was a let down. The manager had no response, only offering a simple "I am sorry" without displaying any genuine remorse. We decided to leave, along with several othe...


Lo
Lo

We booked here for my birthday dinner I wish we hadn’t bothered. Arrived just before our table booking time, table wasn’t ready, rushed us to a table with no high chair and scrambled trying to find a spare even though I’d put it in the booking. Had been sat for 20 minutes and no one had come over to ask for drinks would understand if it’d been really busy but it wasn’t at numerous times staff members were congregated around a till. Asked if we could order drinks, was told in a minute. Eventually ordered drinks, luckily the waiter at that time asked if we wanted to order our 17 month olds food glad he did because otherwise he’d have not coped with the wait. 20 minutes later, his mac and chees...


amandasD9346LR
amandasD9346LR

I booked Bill 's Covent Garden well in advance for my 50th birthday meal. There were 11 of us altogether. We left our unfinished cocktails at Tequila Mockingbird in order to get to Bill 's in time for our booking at 7.30pm. We arrived in time and were told that the table was not ready and to wait outside. We waited for 30 minutes during that time no one came out to update us on what was happening. When a member of our party asked when our table would be ready and explained that it was for a special occasion the manager said and I quote 'Everyone here is special '. We were not implying that we were more special than other diners, only that it was a special occasion and having to wait 30 minut... Voir le carte

Catégories

  • Soup Des soupes chaudes et réconfortantes pour nourrir votre âme. Choisissez parmi une variété de bouillons savoureux et d'ingrédients copieux, parfaits pour un simple apéritif ou un repas réconfortant lors d'une journée fraîche.
  • Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais. Voir le carte
  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.

Commodités

  • Wifi
  • Seating
  • Carte
  • Late Night
  • Menu
  • Reservations

Restaurants similaires