Téléphone: +441325730238
Adresse: Headlam, Gainford, County Durham, United Kingdom, DL2 3HA
Ville: County Durham
Plats: 6
Avis: 518
"We visited this restaurant for Sunday lunch with high hopes given the beautiful setting of the hotel. Unfortunately, we were disappointed by the poor service and lackluster food. Although the staff were not rude, they were slow and inattentive. We waited 15 minutes for a waiter to take our drinks order in a not-so-busy restaurant, and we felt ignored throughout the meal. A service charge was added to our bill despite the lack of attentive service. The food did not meet our expectations either. The bread was store-bought and not even warmed, which was surprising for a country hotel. The starters were decent, but the main course was a letdown. The beef was overcooked and dry, the vegetables were bland, and the roast potatoes lacked crispiness. The only saving grace was the tasty gravy. We decided to skip dessert due to our disappointing experience. It is a shame because the venue itself is charming, but we do not plan on returning after this underwhelming visit."
Tous les prix sont des estimations.