Téléphone: +441902349510,+441902349540,+441902331121
Adresse: Park Drive, WV4 5AH, Wolverhampton, United Kingdom
Ville: Wolverhampton
Plats: 7
Avis: 1116
Site Web: http://www.anjusrestaurant.co.uk
"My friends booked Anju’s for dinner. We are all mums and it can be difficult to meet up so when we do it is a treat. We were greeted and shown to our seats by our waiter. Our starter came out i must say wasn’t the best the chicken was soo rubbery, nonetheless we ordered our main which took around 25 30mins to come. The waiter was so uninterested in his job plonked the food and left. There were no utensils on the table they were removed with our starter plates, we had to take them off the empty table next to us. No one came to check if everything was ok with a meal. Plates were removed but then no one came to ask if we wanted dessert. We waited for ages eventually I had to get up and ask to be served. The waiter came to our table and asked what we wanted we had to tell him we needed dessert menus to choose which he went and got. Desserts ordered (which by the way weren’t much of an option). Rupen rai (Oriental chap) came and gave us our bill but we were left sat there for ages, which i had to get up again and ask if someone could come and take payment from us. I asked the lady taking payments if i could speak to the manager. There wasn’t a manager on shift instead the supervisor who was our supposedly waiter Rupen I advised we wasn’t happy with the service we received tonight, if there was anything he could do that would salvage the night for us, as expected without hesitation he said no nothing he could do. His only explanation was it was a busy night for them, my friend who had been before advised Rupen it was not busy as she has been previously and she has seen it busier. There were tables around us that were empty... which he seemed to accept and report he could only apologise. I stated I would be making a complaint to his manager. Asked him for the managers details which he then stated there was not a manager. I chose not to believe that he then went on to say he is currently on leave. I asked for the managers name and email but he advised he did not know it only that his name is Vinith (didn’t know surname can you believe that? How do you not know your managers full name). He gave me his own email address and stated he would pass it on to the manager. Given he had lied about there not being a manager initially i cannot trust he will actually pass the email on. This was a very disappointing night for us especially as mums we look forward to these rare nights out. I have been to many restaurants this is by far the worst service i have ever recieved! I would not recommend anyone to eat here, they do not deserve your hard earn’t money."
Tous les prix sont des estimations.