Swale
Phoenix Tavern

Phoenix Tavern

Abbey Street, ME13 7BH, Swale, United Kingdom

Kebab • Pizza • Mexican • European


"Having been to the Phoenix several times and I believe, this to be my second average review of the food and service, you 'd think they would have taken heed, but clearly not. Firstly, like most top end restaurants in London, they are reserving the right to charge for no shows £20 per head). But, what they are also doing, which is very unfair, is charging you for cancellations within 24 hours of the booking at £10 per head. If one or more of our friends had fallen ill over night it 's the flu season at the moment), they would have been were forced to go for an expensive average Sunday lunch, whilst spreading their germs to the other diners. It also poses the question, what would some do if you book a table less than 24 hours like we did) and then decide to cancel? The excuse that orders for food have already been placed doesn 't really hold water. The Sunday menu forces you to order a minimum of 2 courses at £34 per head. Some of the top London restaurants are charging less for far more opulent Sunday roasts e.g. the Jugged Hare at the Barbican). The Sunday lunch served was simply very average and not value for money. Finally, why are the desserts here, always consistently so bad? I ordered a baked cheesecake and got cream squirted on a piece of cake. When I asked what I had been served, I was told it was chef 's interpretation of a cheesecake. The menu clearly stated baked cheesecake. Not even in my wildest dreams can you interpret a baked cheesecake as a piece of cake with creamed squirted on it! This was promptly returned and replaced with a vile chocolate tart, with pastry so hard I couldn 't cut into it without the fear of smashing the plate it was served on. The chocolate was over salted and the chantilly cream served with it unsweetened. Save your money, go elsewhere."

Maharani Indian

Maharani Indian

24 West Street, ME10 1AP, Swale, United Kingdom

Asian • Balti • Indian • Vegetarian


"Pre ordered for 6pm collection, arrived at 5.50pm to find it sat in bags already bagged up on a table, not being kept warm! Voiced my disapproval and was given a story about avoiding the rush. Paid the £150 it came to for 6 people, which is not an insignificant amount of money! When I got home, the food was lukewarm at best, and really rather dry! One main meal of chicken tikka masala missing so phoned the restaurant, was told to go back and collect it. I said I’ve just spent £150 on your food, surely you can send one out to me asap, they begrudgingly agreed, when I asked how long, they said 30MINS!! I told them that’s ridiculous and I’ll come back and collect it but I’m not happy! When I arrived back at the restaurant, meanwhile the rest of my guests are either eating without two of us or everyone’s food is getting colder, the replacement wasn’t even ready and I spent more time waiting. I was told to take I seat and wait, to which I strongly objected and said I wanted my food. The curry was given to me with pilau rice and two lagers as a gesture, no apology etc When I got back home and got into the food it was probably the worst curry we have ever had! Two Bangladeshi naan’s didn’t have a scrap of chilli between them, a tikka rice had next to no tikka in it, a vegetable curry had one lump of potato in sauce and that was the veg curry, the tikka masala that I returned for wasn’t even correct, it was just plain chicken in a red sauce, the onion bhajis were dry and over cooked and a mixed starter literally looked like something my dog would bring up! I wouldn’t use this restaurant again if it was free and I have since found out that when dining in, a free drink is sometimes offered in return for a good review. Think twice before using!"