Richmondshire
Kearton Country

Kearton Country

Thwaite, Richmondshire, United Kingdom

Tea • Soup • Coffee • Drinks


"Last month, whilst staying at an excellent B B in the nearby village of Muker, my wife and I had dinner on the last night of our holiday (21.10.16) at the Kearton Country Hotel in Thwaite. With high expectations of a particularly enjoyable meal and a quality experience generally, we gathered, as is required by the Hotel, with the other diners in one of the lounges at 6.30 p.m. to study the menu and place our order over pre dinner drinks.The lounge we sat in was poorly appointed and rather unpleasant, which did not bode well. Unfortunately this extended to our meal which was spoilt by my wife being served a dish of an extremely poor piece of cod, which was partly inedible, and we suspected after dissecting it not cod at all. Nevertheless not wishing to make a fuss my wife soldiered on with it but in the end we felt we had to complain to the waiter and did so. After apparently consulting with the kitchen staff he did his best to assure us the fish was cod but nothing was offered to replace it...For my main course I choose grouse, which I love and have eaten a large number of over many years. The taste of roast grouse is normally instantly recognisable as most people who eat them know, but unfortunately the one I was served was almost tasteless and if I have been blindfolded I would not have known what type of bird it was... nevertheless I ate it and did not complain, as I felt there was no point in doing so.My wife and I finished our meal with ice cream and left without coffee, but nevertheless gave the waiter the usual 10% tip as we felt that he was not to blame for what he had served us and he had been perfectly pleasant. As we had such a poor meal we shall not return to the Hotel."

Fox And Hounds

Fox And Hounds

West Burton, Richmondshire, United Kingdom

Fish • Cafés • Coffee • Seafood


"Stopped off here today looking for a pub lunch for 2 adults, a 2 year old and a 6 year old. Was confident that we would get a good meal and service as the vast majority of reviews on here and google are really positive. Think we must have visited on an off day. Entered the pub, and the gentleman behind the bar was clearly trying to eat his lunch and did not acknowledge us. I then asked if we could have a table for lunch, and was told to sit anywhere and order at the bar. We seated ourselves, and I then spent 5 minutes looking at the menu boards which seemed to be geared more to an evening service. The gentleman behind the bar was watching as I did this but said nothing. I then found a pile of menus on the bar why he couldn’t have said “take a seat, the menus are here” I do not know. We then ordered two kids meals and 2 adult bbq chicken baps, along with drinks. The food and drinks were fairly priced. I then asked a member of staff if they had a high chair, and was told she didn’t think they did. A couple of minutes later she returned saying “there is a high chair at the back there” so I went and collected one, making sure I didn’t hit the bar or any other customers. As a parent, it would have been nice if she could have just brought it up to our table for us. No issues with the kids food at all, good size portions and they ate almost all of it. Our food was a bit lacklustre I was expecting a fresh (possibly toasted) roll with chicken, melted cheese, bbq sauce, lettuce and mayo. The roll was at best supermarket quality, and the cheese was a square slice from a packet just placed on there. The chips were good though, but due to the lack of customer service and the quality of the “adult food” we won’t be visiting again."