"I drove an hour out of my way to have lunch here on a damp Saturday afternoon in March. It was worth the drive. At first, entering, finding staff and getting a table was confusing. I entered through the main door. There were no signs or a hostess. I saw a waitress and she told me to go to the bar. The one bartender was busy. After a few minutes, he asked what I wanted to drink. I told him I wanted a table for lunch. He then had to go speak with someone else before showing me to a table upstairs by the fireplace. It was a lovely room that looked a little like an overflow room. I could be wrong. He seemed to be doing triple duty as bartender in the pub, host for tables, and serving any drink orders as all alcoholic drinks, even wine, is delivered by him thereby leaving the bar in the downstairs pub unattended. They need a better system. I 've never seen something as confused and inefficient as this. That aside, the somewhat limited lunch menu was a little different than the published menu on the website. I ended up ordering the caesar salad with chicken. It was honestly the best caesar salad that I 've had in a long, long time. The only reasons I rated the restaurant very good as opposed to excellent ? First, the whole arrival system. It was a complete disaster. Second, the lettuce in the salad wasn 't chopped up. The knife they gave me was basically a butter knife. It was difficult to cut the salad into pieces to eat. Third, the wine list is extensive but extremely limited for wines by the glass. Considering the fact that many customers are driving there for lunch or dinner, a bottle of wine is unrealistic. There should be some more options by the glass. Ignoring those two things, the food was superb. The young waitress was attentive. I absolutely loved the decor and theme of the Lord Crewe Arms. If in the area, I would return. Hopefully there will be a better system when and if I return."