"Unfortunately we had an appalling experience. Terrible service, very long waits on food and drinks and it wasn't even busy. We had to repeatedly get up and go and remind staff we were waiting on drinks and then food. The waiter couldn't remember our order, but seemed to insist on not writing anything down and we had to keep correcting him on what we wanted. After nearly a 1 hour wait he came to ask again if it was the chicken I wanted and I said for the 3rd time, no the salmon, he had to admit he had told the kitchen the wrong order and re ordered my salmon so there would be a further delay. As someone who rarely complains and has a chef in the family, so I understand hospitality, we were shocked by how bad our experience was. The food was, thank god, ok and we did eat it, well we were very hungry by this point. They did slightly reduce the bill on account of delays and bad service we'd received, but only because i asked, and to be honest, they didn't seem embarrassed or bothered about it either. They seemed disinterested and disorganised. Oh, and to top it all off, 2 hours after finally eating my long awaited Tuscan Salmon, I spent the following two hours on the toilet at home with terrible stomach cramps and diarrhoea!! I will be contacting the manager. And just so any of you reading this know, I very, very rarely leave a review for anything, but this was so bad, I just had to. We live locally, but won't be returning obviously, such a shame. Faulty Towers springs to mind."
