"What a disappointment. This was possibly the worst experience I have ever had from an establishment that presents itself as a chic hotel. We had reserved 3 weeks before, specifying that we would only be in Ravenglass one night. The guesthouse where we had reserved to sleep had highly recommended us to do so, on a Saturday in high season. They lost our reservation. We albeit did arrive earlier, but we pleasantly stated we would have been happy to have a drink at the bar while waiting for our table. The staff member fumbled with her seat planning then without warmth said we can seat you at the breakfast room our mood still being jolly at that point we agreed. Ordering was an unpleasant experience, as apparently if you order a starter as a second course this is inconvenient for the waitress, who insisted on her preferred order but finally agreed. She was also uninformed of the day specials, offering dishes that were infact finished. A professional approach when uncertain should have been let me check for you because this happened twice she lost our trust. While we waited for our starter, I wandered around to the main dining area and saw how cosy and more pleasant it was than the breakfast room. If only they would have let us have that pre drink, sigh, we could have possibly enjoyed our time there! The food was bland and mediocre, honestly we have eaten much better in pubs in our 3 week trip all over Cumbria! The tomato soup was was heated up passata The risotto overcooked, no bouillon just water flavor, stodgy and mainly just tasted of butter. The bangers and mash had runny gravey like you would find in a school canteen. Halfway through this bland main we canceled our next order and the disgruntled waitress from before first said No problem then returned and said No you are too late. We asked it as a takeaway then. And waited 20minutes... Finally we got fed up and stood up to settle the bill. We asked for our canceled part of the meal to be taken off the bill a kind man did so. And as we walked out... They gave us the box of takeaway order anyway, by this point stone cold! SAVING GRACE= We headed out to the inn next door to have a much needed digestive drink and were greeted amicably, warmly, genuinely the food on the plates there looked so much better too. FINAL WORDS We will make sure to tell the owner of the guesthouse where we are sleeping to Not Recommend the Pennington hotel ever again."
