Cardiff
The Head Of Steam Cardiff

The Head Of Steam Cardiff

18-19 Church Street, CF10 1BG, Cardiff, United Kingdom

Pub • Steak • British • Burgers


"I frequently do pub quizzes in Cardiff, and had wanted to try the Head of Steam 's quiz for a while. Me and my friends found the quiz reasonably challenging, and did not think we stood a chance of winning given how much we 'd struggled. To our shock, it turned out that our 18/35 was the winning score. Even more to our shock, we were immediately disqualified for supposedly having cheated with our phones. Even though we all offered to show the quizmaster our phone histories to prove that we hadn 't cheated, he refused to even look at them. He then explained that he had clear that phones weren 't allowed. I responded that whilst it is very common for quizmasters to say 'no phones allowed ', this is virtually always understood as meaning 'don 't use google ', not that looking at your phone for any purpose is banned, as if we were GCSE students at high school. As I say, I have been at many pub quizzes, and occasionally do check my phone for football scores and to respond to texts etc. This has never been picked up on because it something incredibly common that I always see people do at quizzes. It is worth adding that there is no way the quizmaster could ever hope to enforce this rule, as his seat in the corner of the pub (right next to our party) would not have allowed him to see whether almost any of the other teams were looking at their phones. At the end of the day, it was hard not to be extremely unimpressed with the quizmaster. Not only for the fact that he never made clear that holding your phone (for whatever reason) would lead to automatic disqualification, or for the fact that he allowed us to waste our time completing the quiz despite having clearly decided that we should be disqualified. What was most unimpressive was his refusal to be proven wrong, as he would not look at our phone history as offered. If you are going to have such a ludicrously strict rule, which you could only hope to enforce with regards to less than a quarter of participants, at the very least you should let those you suspect of cheating know that they will be disqualified if they are seen on their phones once again. I have been doing pub quizzes for years, and have never cheated; being accused of having done so leaves an incredibly bitter taste. Simply put, this is defamation of character."

La Nouba

La Nouba

6 Waungron Road, CF5 2JJ, Cardiff, United Kingdom

Soup • Cakes • Coffee • Breakfast


"I raved about this place in my last review but since then it appears to have changed. Firstly, I cant remember the chairs being so uncomfortable that they had 'scatter ' cushions for you to use if you needed to. Having had back surgery, they made it even worse for me, so did without them in the most uncomfortable chair ever. Now, to the main part of the review. The lovely cakes that I had raved about had disappeared to be replaced by a sorry looking load of bog standard cake. The poor girl who served us was nervous as it was her first day, we ordered pecan pie which came with cream, we asked if its pouring or thick, she had to ask, it was pouring so we asked if we could have ice cream instead, she had to ask. Anyway, we finally ordered our cake and coffee. When she brought the coffee, she spilled half of mine in the saucer and then asked if I wanted a different saucer....duh! she took the offending saucer and the spoon brought a saucer back, no extra serviette to wipe the bottom of the cup and NO SPOON! We were then served the cake and ice cream, which to be fair, was nice, until, halfway through I saw a hair on my friends plate, (she was not wearing her glasses). We knew instantly that it was not either of ours, I have shoulder length hair and her hair was in a bun! We called the poor young lady over and pointed it out, she asked if my friend wanted to change it...duh! Of course she did, she brought another and thankfully my friend shared it with me! The coffee was (flat white) was nice but after that catalogue of events I wont be going back. They do offer a range of snacks/lunches and people did seem to be enjoying them."

Coffee Heaven

Coffee Heaven

30 St. Mary Street, CF10 1AB, Cardiff, United Kingdom

Coffee • British • Breakfast • Vegetarian


"I go to coffee heaven very regularly as I enjoy the nice relaxed atmosphere in they’re with very nice seating and even in busy days there is always a seat free plus I like they’re coffee. I refrain from going to big franchises like star bucks and costa because I prefer going to lesser known places like this. I always recommended this place to friends and would sometimes come in with friends or family however they had a change in management at the front. I found the previous manager to be very friendly and welcoming but the current manager is completely opposite. She’s very blunt and for some reason every time I go they’re now I don’t feel like I’m welcome. I’ve seen how friendly she is with other customers but with me she’s very blunt as if she does not want me in the shop like I’m a burden or something. Yesterday I went to the shop I had a pasty witch was bought from another shop witch I ate inside they’re and ordered a coffee as-well. Today I came in and ordered a coffee and the manager told me not to eat anything in they’re as a customer apparently complained about me eating something witch was bought from another shop witch I understood and agreed to. But then she went on about it again in front of the staff and customers and I felt very embarrassed so I left and definitely won’t be returning to this place. I normally don’t write a negative review about a company but I was deeply hurt by the way the manager has behaved with me today and I felt like I had to let my feelings known"