Téléphone: +441623810238
Adresse: The Hill Glapwell, S44 5NB, Bolsover, United Kingdom
Ville: Bolsover
Menu Plats: 6
Avis: 5932
"We’d been on a walking trip and decided to book into the young vanish on our way home ,we arrived at our booking time and no one was available to show us to our booking table we flagged down a staff member who got the person allocating tables, we then decided to book through their app and completed order and payment we were sat ten minutes received drinks and carvery ticket,my daughter ordered a pizza, I ordered a carvery but decided to wait for her pizza to come,30 minutes in I said I’d get my carvery as her meal couldn’t be much longer,went to the carvery and waited with another customer in front for ten minutes with nobody to serve us,the person in charge was behind the pizza station and saw we were waiting,two members of staff chef uniform came out of kitchen walked straight past us and numerous waiting staff as well,the customer in front said how poor the service and I agreed,eventually the the person in charge told waiting staff to tell kitchen staff to come and serve,eventually I got my meal and went back to table and my daughters meal still hadn’t come, I flagged down a waitress and told her the order wasn’t complete,she then sent the person in charge who said they hadn’t received a ticket for her order and told her to order again and pay again ,my daughter showed him the app receipt and he said he’d go and make it ,waited a total Of 1.hr and 10 minutes for a pizza and carvery,we’ve been numerous times over the years but sadly won’t be going again!!"
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