Téléphone: +441690770612,+441690770719
Adresse: Giler Arms, Conwy, United Kingdom, LL24 0LL
Ville: Conwy
Plats: 6
Avis: 1118
Site Web: https://www.giler.co.uk/
"When I called to book, I was offered two time slots for dinner and took the 6:30pm one (I'm glad we didn't take the later one! . When we arrived, the bar and dining room had a fair number of customers, but there were plenty of spare tables. There was a bit of a wait to be seated in the restaurant and I got the impression the staff were struggling to cope with the limited number of customers. After being seated in the restaurant, we weren't kept waiting too long to order our meals (2 . We didn't order any starters, but we had to wait over an our for our food to be served. A family of four seated on a nearby table had arrived before us and their main course didn't arrive until we'd nearly finished our meals. I have no complaints about the quality of food, I order gammon, which was tasty, not too salty and cooked just right. Having waited so long for our main course, we thought twice about ordering dessert, but took a gamble we wouldn't have to wait quite as long. The desserts arrived reasonably quickly and were very nice. We did receive a verbal apology for the slow service, but at no time did any member of the staff ask if the food was to our liking. The staff were quite pleasant though. Even though we didn't order starters, I don't consider a wait of over an hour to serve a main course is acceptable, and waiting staff should always ask if the food is to the customer's liking. The average rating is a reflection of the poor service and not the quality of food. Had the service been better we would probably have returned for a second meal."
Tous les prix sont des estimations.