Téléphone: +441709533854
Adresse: Bramley S66 3ZL, Rotherham, United Kingdom
Ville: Rotherham
Plats: 3
Avis: 745
"We are a family of four who wanted a meal out together. We came into the pub around 6:00pm to be greeted by a bingo game and quiz that made the place feel like an old people 's home. The quiz host was trying his best to create atmosphere but fell way short with sexist statements about birds of the feathered variety and asking people to shout house in their best Irish accent! Sexism and racism that would be better suited to the 1970 and should be have been left there. The meals came and three of the four were burnt. 2 burgers that were barely recognisable, burger buns black on the inside and a mixed grill with every meat component massively over cooked and the egg was so over done it could be snapped in half. The meals were replaced with an apology and an offer of a round of drinks. As we had just ordered more drinks we declined them and awaited our food. When the second set of meals arrived, two of the three were OK but the mixed grill still had an issue with the steak, this time it was ****** and under cooked. My wife went to complain again to the person who served us who in turn referred her to the manager who was sat at a table with his family. My wife said we had already sent the meals back once but the steak on this was rare. The manager argued that it was medium rare. (no argument really since that 's still not what we asked for At this point the Manager said he was on his day off and didn 't know why we were having a go at him . The fact was we had complained to someone in charge and was passed to him, we didn 't know he wasn 't on duty. The manager was unbending and refused to admit they were at all at fault. He just repeated Why are you in my face . He could see that we were clearly upset by the situation but offered no way to de-ecallate, in fact when we asked to go above him and talk to his boss, we were told that all complaints come to him first so it won 't go anywhere anyway. (apparently he will get in front of it with his boss and smooth things over, only adding to our frustration. We got our coats and left. On the way out he muttered have a nice evening , clearly a sarcastic provocation which in this day and age of customer service was totally transparent and unnecessary but caused an outburst from my wife which is totally out of character. We have been customers of the woodman since it opened and have had the odd bad experience but never as bad as this. I have never seen a manager argue the toss over a steak being Medium rare not rare, the fact is it wasn 't what we asked for and just wanted recompense for the poor quality of service. There has been a steady decline in food standards over recent months but this evening 's meal was appalling. If you are looking for a low rent atmosphere then you have hit the mark. It 's certainly not we have come to expect from this place or Marston but it 's where we are."
Menu - 3 options
Tous les prix sont des estimations.
Roti
Pain plat indien léger et feuilleté, idéal pour accompagner des plats en sauce ou des curry.
Jacob
This place is good for food and their staff are very nice and welcoming especially Scot the food was very nice no complaints
Adresse
Avis
Steven
Great food,quick service,really friendly staff and great atmosphere. New management team in and things seem to be so far so good.
Y8533VEdavidw
Family birthday party. We had 20 with 8 kids under 5. Managed the food well and chef was helpful and interactive. Food quality was good pizza was the favourite
Raya
The food was lovely along with amazing services . The new management are working wonders and have brought a friendly , vibrant atmosphere with them . Highly recommend.
Summer
I had a wonderful experience visiting this restaurant. The food was excellent and they have a play area outside for kids to enjoy when the weather is nice. The staff were all very friendly as well.
Paul
I had an excellent meal at this restaurant! I ordered the cowboy burger and fries. The pub was clean and the bartender, Paul, was friendly. The restroom was also clean and the restaurant was kid-friendly. I highly recommend this place for a meal out.
David
I have been here before and found it only average to say the least. When a couple of mates suggested it for a pre Christmas get together I was wasn’t sure. I was told it had just changed managers and that it was vastly improved. What a difference, the service was good and the food was
Anne
The staff at the restaurant, Paul and Scott, were incredibly welcoming. We initially only planned to have drinks, but ended up staying for the food as well. The service was fast and the food was delicious. Special compliments to Shaz, the head chef, for the amazing dishes. There was no waiting time and the pizza was particularly outstanding. I would highly recommend this place. The staff was very interactive and we can't wait to go back again.
djb102018
Whilst previous visits to the Woodman last year we enjoyed, this time our lunch meal with friends and experience was very poor. Initially till/receipt issues, long delay before getting our food (despite very few people in), mix up and wrong dishes brought to the table at first, small and poor quality of food, had to ask for our table to be cleared and afters brought to us, puddings paid for then not available , and in total it took over two and a half hours to have our meal. Not sure if it is due to change of owners or staff and supplier issues but sorry Woodman we wont be back.
Jamie
We are a family of four who wanted a meal out together. We came into the pub around 6:00pm to be greeted by a bingo game and quiz that made the place feel like an old people 's home. The quiz host was trying his best to create atmosphere but fell way short with sexist statements about birds of the feathered variety and asking people to shout house in their best Irish accent! Sexism and racism that would be better suited to the 1970 and should be have been left there. The meals came and three of the four were burnt. 2 burgers that were barely recognisable, burger buns black on the inside and a mixed grill with every meat component massively over cooked and the egg was so over done it could be...
Catégories
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Salads Fraîches et vivantes, nos salades sont élaborées avec des ingrédients de saison et un mélange de verdures croquantes, de légumes colorés et de vinaigrettes uniques, offrant un choix délicieux et sain pour tous les palais.
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Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.
