Téléphone: +441706644004
Adresse: 117 Sandy Lane, OL11 5DY, Rochdale, United Kingdom
Ville: Rochdale
Plats: 8
Avis: 290
Site Web: http://www.woodfiredrochdale.co.uk/
"We’ve had quite a few orders from here over the years which were always outstanding. I knew there were new owners and had seen posts assuring customers that nothing would change, but the experience we had recently was that much of a shambles I definitely will never be ordering from here again. Ordered on the app around 6pm, order was confirmed and it stated 7-7.15pm for delivery. 7pm passed, then 7.15pm passed. So did 7.30pm and 7.45pm and there was still no order having placed the order coming up to 2 hours prior. I rang to ask how much longer we could expect to wait to be told “it was sent ages ago”…to which she quickly backtracked and said “not ages, maybe 10 minutes”. I gave it another 5 minutes and still no order (we live 5 mins from here). I rang back and it didn’t bode well that the lady on the phone had to actually clarify which one was our missing delivery. She then said she didn’t know where our order was, because it wasn’t there so it must have gone out for delivery. I said so that means it had been out for delivery for nearly 20 mins at this point, and she then wasn’t even sure if it had actually even gone out for delivery. I called back for a third time and told them I was cancelling my order, to be told I couldn’t, because it was out for delivery. I said I wouldn’t be accepting the order having been told over 25 minutes ago now that it was being delivered. If we are 5 minutes away, where had it been for 20 minutes? A man took over the phone call who just kept telling me he’d remake it and resend it…I declined as we’d now been waiting over 2 hours already. The order then actually turned up at the door about 5 minutes after I’d told them I’d cancelled it. I refused to accept the delivery so the JustEat driver packed it all back up and went on his merry way after agreeing he’d have done the same. Don’t know if they had taken on too many orders or are just plain incompetent, but if you give a time for a delivery slot and aren’t able to meet that time at least have the courtesy to call. Don’t just add another hour on to the delivery time then lie saying the order has already been sent!"
Menu - 8 options
Tous les prix sont des estimations.
Caroline
Ordered a delivery , arrived 45 mins late Pizza was soggy and cold
Adresse
Avis
Muhammad
Literally amazing amazing staff amazing food amazing delivery drivers
Ella
Not happy had a few pizzasprevious owners I assume, spent loads in past orders, buy one get one free didn't happen, said I've ordered wrong over 40 .00 nope , never again
Insay
Whopper burger and chips Iv never spent £12 on food an still been hungry.. Never seen such a small amount of chips. the burger was cold basic. The advert was misleading. Will never buy again.
Matthew
The food at this restaurant is delicious, but the delivery time is very slow (almost 2 hours). This has happened to me twice now, and I have had to call the restaurant to check on my order. Hopefully, the third time will be a charm as the food is of good quality.
Rebekah
We ordered two wood-fired Whopper burgers with chips and they were delicious. However, we also ordered a half cheese and half tomato garlic pizza bread and it was terrible. The base was covered in so much flour that it was ruined, and there was no garlic flavor at all. It was disappointing because we usually love their pizzas.
Vic
The 12 inch pepperoni pizza cost £11.00, which I found to be a fair price. While the pizza was a bit floppy, it tasted good and had generous toppings of pepperoni. However, the garlic prawns were overpriced at £5, with only 7 small prawns in a small tray. I would consider this a rip-off. Overall, I would rate the pizza 3 out of 5 for the price.
Hasan
First time trying this place. Mest feast pizza was fresh and tasty. A bit floppy and not as hot (temp) but I'll give them as I live further out. Skin on fries was tasty. Spaghetti Carbonara was good however I reckon I would have enjoyed it more with some truffle oil (which I need to add myself). Tiramasu dessert.. came from frozen but it was alright and would have been better at room temperature.
Katherine
Very disappointed in our experience last night. Despite pre-ordering in the afternoon for evening delivery our order was still late. Then when it did arrive it was incomplete, cold and rather tasteless. Mistakes happen but it’s how it’s dealt with that’s important..service was terrible and I was told we would be refunded for missing items as they’d gone with another driver, why that driver couldn’t have dropped them off is beyond me as I assume those items would’ve then been wasted. We won’t be recommending or ordering again.
B
We’ve had quite a few orders from here over the years which were always outstanding. I knew there were new owners and had seen posts assuring customers that nothing would change, but the experience we had recently was that much of a shambles I definitely will never be ordering from here again. Ordered on the app around 6pm, order was confirmed and it stated 7-7.15pm for delivery. 7pm passed, then 7.15pm passed. So did 7.30pm and 7.45pm and there was still no order having placed the order coming up to 2 hours prior. I rang to ask how much longer we could expect to wait to be told “it was sent ages ago”…to which she quickly backtracked and said “not ages, maybe 10 minutes”. I gave it another 5...
Catégories
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
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Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
Commodités
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Takeout
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Delivery
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Mastercard
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Digital Payments
