Téléphone: +442082692000
Adresse: 3 Welland Street, Greenwich, United Kingdom, SE10 9RB
Ville: Greenwich
Plats: 8
Avis: 881
Site Web: http://www.jdwetherspoon.co.uk/home/pubs/the-gate-clock
"They fed my vegetarian boyfriend meat and never apologised. Really disgusted with the service today. My boyfriend and I ordered breakfast wraps. I eat meat and he is vegetarian so we ordered one meat, and one veggie breakfast wrap. When the waitress brought them over she said she had one veggie and one meat. We both said, he was the vegetarian and she put the food down in front of us and we started eating. Soon we realised that he had been given the meat wrap and he was immediately feeling unwell as he hasn’t consumed meat in over 10 years. We told the waitress what had happened and that we needed to leave immediately as he was about to be sick. I said we needed a refund. The staff were not keen to refund us even though their mistake made my boyfriend violently unwell for the rest of the day. NOT ONCE DID ANYONE APOLOGISE FOR THE MISTAKE. they were stone cold with us while processing the refund which was incredibly rude. We understand that mistakes can and do occasionally happen but we are both disgusted with this customer service and lack of empathy with such a serious incident."
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