Adresse: Via Catania, 10, Turin, Italy, Altessano Italia
Ville: Altessano Italia
Menu Plats: 10
Avis: 4374
Site Web: https://torteria.berlicabarbis.com/
"Although I am very sorry for what happened, I find myself forced to respond to the response that was given to my previous review (which I have included in the attachment since it is not possible to respond to the response given to me) a response that made me even more sorry . I absolutely did not declare anything false, also because I would have no interest in doing so. Regarding what you replied: 1) the tartlets were not in the quantities I requested: I had requested 9 fruit ones and 9 mini brownies, so that there was one per guest, while I was given 16 fruit ones and 8 brownies. Furthermore, it was I who pointed out the error to the staff, not the other way around, also because initially nothing was told to me about the greater number of tartlets: it is convenient to say in hindsight that they would have been free 2) the candle was requested several times from the guy in the room, and after not bringing it to me with the cake (and I have all the photos to prove it) at the checkout he himself replied that you were without candles. 3) regarding the discount initially offered to my complaint about the wrong cake filling, I was told that only €5 would be deducted from the total; only following my further complaints made at the checkout during payment for the entire mismanagement/organization of the birthday was I offered €10, a discount which I considered in any case miserable for the treatment received 4) I was never rude to any of the waiters, I simply pointed out the things that were wrong at the cash register and not in front of the other customers, even though the mistake was yours, certainly not mine. Furthermore, I simply requested to speak to an owner about the incident, which was denied to me, while I note with great surprise that the response on the internet is very quick. I would have no reason to make false statements as you stated: I have always been a regular customer of yours since you are located a stone 's throw from the university. Perhaps you have more reason to say something false. I would have preferred to simply receive an apologetic response for how things were handled, it would certainly have been more tasteful than your rude and uncalled for response."
Menu complet - 10 options
Tous les prix sont des estimations sur Menu.
Monica
Food: 1 Service: 1 Atmosphere: 1
Adresse
Avis
Alberto
I tasted a cake, it was a slice but wow! The cafeteria department is also excellent for choice.
massimo
Excellent cuisine, friendly and hospitable service. refined and original environment Food: 5 Service: 5 Atmosphere: 5
Davide
Lovely place, friendly staff and very nice location. Sweet and savory fresh and very good Advised Service: Dine in Meal type: Breakfast Food: 5 Service: 5 Atmosphere: 5 Voir le carte
Bianca
Service: Dine in Meal type: Other Price per person: €1–10 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Torta Tiramisù, New York Cheesecake Al Cioccolato Bianco E Lamponi
paola
I just love it cakes, design and order do it yourself! Absolutely to try for breakfast when in the area Service: Dine in Meal type: Breakfast Price per person: €1–10 Food: 5 Service: 5 Atmosphere: 5 Parking space: Not sure Parking options: Free street parking
Arianna
I really enjoyed it, there are also some vegan options. Everything was delicious and the service was very fast. Friendly staff who follows the customer. The table booking method via Qrcode was also greatly appreciated. Service: Dine in Meal type: Breakfast Price per person: €1–10 Food: 5 Service: 5 Atmosphere: 5 Voir le carte
Emanuela
Let's say we were a little disappointed... as the other reviews partially explain... the service is uncommentable... you can't tell a customer who doesn't know how to use the QR code what it's like to shop online. ..the place is very nice, but the cake we got was a little anonymous, but they were all very nice anyway.. Food: 4 Service: 2 Atmosphere: 5
Daniele
Nice place made up of three rooms where you can catch your breath for a moment. We tasted the persipien cake but it didn't surprise us, let's say, the persipien didn't taste much. To order you absolutely need to frame a quadcode on the table and do everything electronically. Service: Dine in Meal type: Other Price per person: €1–10 Food: 3 Service: 3 Atmosphere: 4
Valeria
Although I am very sorry for what happened, I find myself forced to respond to the response that was given to my previous review (which I have included in the attachment since it is not possible to respond to the response given to me) a response that made me even more sorry . I absolutely did not declare anything false, also because I would have no interest in doing so. Regarding what you replied: 1) the tartlets were not in the quantities I requested: I had requested 9 fruit ones and 9 mini brownies, so that there was one per guest, while I was given 16 fruit ones and 8 brownies. Furthermore, it was I who pointed out the error to the staff, not the other way around, also because initially n... Voir le carte
Catégories
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Caffè Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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Gelato Un délicieux assortiment de glaces crémeuses et artisanales avec une variété de saveurs allant de la vanille et du chocolat classiques à des options uniques comme le miel de lavande et la mangue épicée, parfait pour satisfaire votre envie de sucré. Voir le carte
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Italiano Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
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Colazione Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
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