Téléphone: +441227220847,+441303840890
Adresse: High Street, Shepway, United Kingdom, CT4 6TH
Ville: Shepway
Menu Plats: 10
Avis: 1145
Site Web: http://www.roseandcrownelham.co.uk/
"Awful experience and would not recommend to anyone this used to be a nice pub but after the treatment we experienced the other night, we will not return. My partner and I (local to Elham) came for a meal on Saturday night and the restaurant was fairly busy, but there was only one person serving, as well as occassionally working on the bar. We were very understanding of this when it took a long time to get our food, even though there was no real acknowledgement of how understaffed they clearly were. After finishing our main we waited patiently to have our empty plates removed and order our desserts in this time another table received their food, had it taken away and had their bill brought over and settled. After our patience wore out, we were trying to catch the employee’s attention and it felt like we were being deliberately ignored we ended up being the last table left in the restaurant and were still waiting to get our dessert menus! I had to go over to the bar to find help and to place our dessert orders, at which point I was bluntly told that the kitchen had closed. This seemed like a sudden change when all night we had been very polite and friendly to eachother, and we were simply trying to be understanding that the staff were busy and would get to us. When I questioned why we were not informed of this, as we were ready to order long ago and she could see we were waiting, there was no real response. We were forced to come up to the bar and pay, where again there was no communication or actual apology. Not only is it poor service and tainted a rare night out for us, it makes no business sense either why we were essentially refused business with no warning. We will not be coming back and would like to warn anyone else who may be treated in the same way. Additional negatives we found were the rowdy bar which not only affected the atmosphere of the dining experience, but also felt intimidating and meant we didn’t complain to the extent we wanted to at the time and the fact that later adding up the bill we realised that we were overcharged. If this was a service charge added without even showing us a receipt, when the whole issue was that we had no service, it would really round off this ridiculous experience!!!"
Menu complet - 10 options
Tous les prix sont des estimations sur Menu.
Indien
Roti
Pain plat indien léger et feuilleté, idéal pour accompagner des plats en sauce ou des curry.
Fruits De Mer
Pâtes
Végétarien
Salades
Plats De Bœuf
Accompagnements
Apéritif
Logiscoop54
A very pleasant experience. Excellent food, excellent service and lovely surroundings. Very good value for money
Adresse
Avis
Mandy
I enjoyed a delicious light lunch today from the appetizer menu. The new owner and staff were very friendly and helpful. I can't wait to return again.
Anne
So nice to enjoy good quality, good value and good service once more at the Rose Crown in Elham. Excellent Sunday lunch with the family. The new tenants deserve our full support. Try it and see!
Francis
Delicious food and good choice on the menu so it was difficult to choose but everything we had was delicious. There was a nice warm fire which made the place cosy. Was surprised that we were the only customers as it’s such a nice place... Voir le carte
Ahern1503
Thank you to Chanelle who looked after us yesterday, she was lovely and really efficient. The food was tasty and well presented. Definitely recommend this pub and we would certainly return. Also, it’s nice to see the pub have clearly listened to the below reviews,...
facca
Enjoyed an excellent delicious dinner with friends at this beautiful pub restaurant in Elham. The small plates of calamari squid and lamb were so flavorful. For dinner the lamb and pork entrees were beautifully presented and amazed. Truly an unexpected pleasure and restaurant staff: manager...
Margaret
We had an excellent lunch at this restaurant. The atmosphere is updated and welcoming, with friendly staff greeting us upon arrival. The menu offers a good selection and our meals were served hot and beautifully presented. I would highly recommend this place and wish the new management all the best in keeping this charming old pub thriving. Voir le carte
Juliehokeycokey
We had an awful meal and got charged on our bill for items we hadn't ordered. I sent an email to the pub explaining all the problems and expected a reply. When I didn't receive a reply I went to the pub and asked to see the owner/manager he was in the garden but wouldn't face me to discuss problems. That is why I am writing this review. The steak was very well done when we asked for it to be rare. The food was very salty. I asked for a fizzy water and was told they didn't have water but soda water was added to my red wine. I had to ask for a refund which was reluctantly given on the items we hadn't had. Very disappointed.
Q7909WIemmam
We were extremely disappointed with our experience at this restaurant. We had made a reservation for 7:30pm to celebrate our 20th anniversary with a special meal, but the service was terrible. The kitchen closed before we had finished our meal and our plates were not even cleared. The food was very average and overpriced. The Aperol spritz was flat and the beer was not good either. Unfortunately, we would not recommend this restaurant. It is a shame because we are local and wanted to support a local business. It would be better to stay at home or order takeout instead. We were informed that the kitchen closed at 9pm and we were not able to have dessert or coffee. This was a terrible customer...
hannah918273
Awful experience and would not recommend to anyone this used to be a nice pub but after the treatment we experienced the other night, we will not return. My partner and I (local to Elham) came for a meal on Saturday night and the restaurant was fairly busy, but there was only one person serving, as well as occassionally working on the bar. We were very understanding of this when it took a long time to get our food, even though there was no real acknowledgement of how understaffed they clearly were. After finishing our main we waited patiently to have our empty plates removed and order our desserts in this time another table received their food, had it taken away and had their bill brought ov... Voir le carte
Catégories
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Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
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Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais. Voir le carte
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Wifi
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Seating
- Carte
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Visa Card
- Menu
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Mastercard
