Téléphone: +442077277362
Adresse: 11 Pembridge Road, Kensington and Chelsea, United Kingdom
Ville: Kensington and Chelsea
Plats: 12
Avis: 6082
Site Web: https://www.the-prince-albert.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage
"The Good, The Bad and The Ugly : I have lived in Notting Hill since 1979, and have been frequenting this pub since 1986. I visited this pub two days ago, and experience which demonstrated the importance of customer service in such an establishment. The Good: 'Mathias '. I was served by this gentleman in an exemplary manner. He was polite, efficient and smiled during the time he served me. Later on in the evening it was refreshing to see him washing his hands THOROUGHLY after using the Lavatory, prior to serving patrons a practice which is too frequently lacking in some eating establishments. The Bad: Having decided to write a good review for Mathias, I asked one of the other staff 'excuse me, do you know the name of this pub '. She rudely replied 'yes, I do know the name ', and she walked off without replying to my question. She was rude, arrogant and worried because she say the 'Trip Advisor ' app. on my mobile phone. Rather than asking if there was a problem (which there wasn 't , she created a drama and caused me not to give the pub a 5* review as I had initially intended. The Ugly: I looked in the mirror. If you decide to visit, then hope that Mathias serves you and not the rude young lady."
Tous les prix sont des estimations.