The Original Pasty House

Ive been here a few times but This is the 2nd time I've been here and been ignored! Never again will I go here. So rude, 5 staff not 1 acknowledgment.

The best place ever food and drink hot (not always a given! BUT the staff sooo friendly and prob made more of a fuss over our shepherds and than us the paying clients lol. Such a lovely place. Defo coming back!

In Tavistock, you won't find more friendly and helpful staff anywhere else. The customer service was exceptional. This cozy spot is a hidden gem, perfect for grabbing a quick coffee or enjoying a delicious steak pasty.

We were looking for a bite in Tavistock sand wanted to go to a no nonsense convenient restaurant. We were welcomed with great customer service and served delicious fresh food. We will definitely come back next time we're in town.

We went in and asked for a table in the cafe but were told it was full, couldn’t book a table or wait so we ordered in the takeaway bit . I nipped to the loo through the cafe and low and behold there were two empty tables so I asked if we could sit at one with our takeaway pasties and was told by a young lad we could, having sat down we were then told we couldn’t however I just referred the other person to the young lad

We used to order from pasty house during lockdown however we started finding it was always soggy chips and hardly any sauce in the burgers or missing items such as cheese in a cheeseburger, so we stopped. However we have tried it again, and finding exactly the same, the chips are soggy, the tiniest drop of relish, and ordered a cheeseburger that had no cheese. Really disappointing, especially with the prices on the higher side.

I used to frequent this restaurant regularly when I lived in Tavistock for ten years, so I was excited to return for a visit after a 3-year absence. Unfortunately, we waited a long time to be seated despite many available tables. The table was dirty and I had to ask twice for it to be wiped. The lack of customer service was disappointing, and I likely would have left if my partner hadn't really wanted a pasty. When I ordered a Diet Coke, the bottle was simply dumped on the table with a casual "do you need a glass" as an afterthought. The service was awful and the atmosphere was lacking the character it used to have.

Very disappointing none of us finished our meals It wasn’t busy but there were a lot of young inexperienced staff walking around Order taken food missing off order Drinks brought out 2 teas luke warm Sandwiches for a 2 year old and 4 year old were like doorsteps tge girl new they were for young children no offer of a child’s portion nearly £14 for in eaten as they couldn’t pick the bread up Pannonia average We had a pram and a elderly person with a walker and felt really uncomfortable sitting down as there was no room to put the walker and pram who we felt we were in the way of Lacking in customer experience money would of been better spent elsewhere Disappointing

I was not impressed with the customer service at this restaurant. We had placed a pre-order for delivery during my daughter's birthday party today. By 12pm, the order still had not arrived despite us calling four times. The first two times we were told that the order was on its way. The third time, we were informed that we hadn't paid, even though we had already made the payment at the restaurant. On the fourth call, we were assured that the food would be arriving shortly. Unfortunately, the food ended up being 45 minutes late, leaving our guests hungry and causing some of them to leave without eating. Overall, I would rate this experience as a one-star effort, with the only redeeming factor...