Téléphone: +441895812797,+33186995715
Adresse: 69 Iver Lane Uxbridge, Greater London UB8 2JE, United Kingdom
Ville: Uxbridge
Menu Plats: 35
Avis: 3584
Site Web: http://www.vintageinn.co.uk/content/vintage-inn/en/restaurants/london/themaltshoveliveruxbridge
"We had high hopes of using the Malt and shovel for a 50th birthday celebration (and as it turns out, engagement too We were recommended to book the pub by our air b and b host, reviews online looked good, Vintage inns who own it offer a celebration menu. However, so many things went wrong it 's probably easier to group them by topic! Communication. You can 't book online for more than 6 people. The prices at the time weren 't shown. Took 6 phone calls (4 unanswered , 3 messanger messages and 2 emails to get an answer (even then the email gave the wrong answer . Put this down to a busy pub.... When we arrived, however, the waitress knew nothing about us booking the celebration (even though I 'd called 3 days ahead as well as the original call to check all was OK with the booking. Service On arrival we were told to make our own way to the back room and that menus would be brought through shortly. We waited 10 mins, no one came so went to see if we could collect the menus. Were told to go back and someine would come through shortly. After another 5 mins a waitress came 'to take our order ' We had to say that we couldn 't order as we didn 't have any menus. She then came back with standard menus. We explained we 'd booked for the celebration menu. She said she didn 't know anything about it, that we had not been booked in for it and she didn 't know if it was possible. I pointed out that the website says celebration menu is available all day every day. She went off. In the meantime someine else took our drinks order. However, when the drinks were served 1 was incorrect and had to be sent back. As we were cold, and there 's a large sign saying 'dont sit there chilly, ask a member of staff to light the fire ' we asked to have the fire lit. The waitress says she 'd need to ask the manager and went off. Another waitress took our order. 4 of us had decided to have steaks. We asked for them on the rare side of medium. She explained she didn 't know what that meant as she is vegetarian. After clearly misunderstanding what we meant, i said medium was fine (if that were the only issue with the meal I wouldn 't have mentioned it Our starters came, 1 hr and 10 minutes after we had first sat down . They were fine .We asked another waitress about the fire being litvas we were stop cold . She went off to 'have a look ' and didn 't come back. The mains arrived. The waitress asked who 'd ordered steak with Bernaise sauce, as she had 3 of them. None of us had, we had all ordered the dropping sauce or peppercorn. She said it wouldn 't be an issue to get the sauce changed for the 3 steaks and went off. Came back to tell us they 'd run out of the sauce we had ordered so had substited it but we could order something else if we wanted. I said there was no point ordering again as the rest of the food would get cold whilst we waited to have something else made up. 1 dish arrived substantially after the rest had been served. No one checked to see how the food was (I will explain in the food section below until most of the meal was finished. We asked again to have the fire lit but was at this point told they couldn 't light the fire as they didn 't have any wood. We were offered a free dessert due to the problems with the mains,but decided not to stay as we were too cold Food Total mess up on the menu. To be fair, the waitress did go off and print out the menus we had asked for after we arrived but the general delay in getting any menu meant we had an hour and 10 minute wait for any food to be served.might have been OK if the drinks were correct and the room wasn 't cold. Staters were great when they arrived. Waitress didn 't seem to understand how we 'd like our steak when we ordered the mains We decided just to say medium, as the suggestion given that they 'd 'serve them all medium and send them back to get them rare if we didn 't like them ' was nonsensical When they arrived, 3 had wrong sauces, the 4th sauce was cold. Of the 'medium ' steaks, 3 were rare, 1 (which came out late was blue. This plate also had uncooked 'grilled ' tomatoes. 1 steak had a hair on the plate. The pizza had hardly any topping but was also really greasy. The sea bass and mash was good, according to my daughter Atmosphere On first entry, is appeared a vibrant old style pub with bubbly staff. The back room, however, which has a, chalkboard stating 'book this area for your celebration ' was both draughty and cold. To be fair to the staff, I suspect they were short staffed and were very quick (once they realised the mistake with the mains to offer us a free dessert. As it as we were cold, and I had already bought a 50th birthday cake which I had left back in the accommodation so we decided to go back instead of staying as we were all cold. Instead were given a substantial prtce reduction, which I can 't fault them for. The following day, I booked 12 of us into the 3 Tuns just down the road in Uxbridge for dinner instead. My advice, if you are a large party, would be to do the same."
Menu complet - 35 options
Tous les prix sont des estimations sur Menu.
Sharers And Starters
Poulet
Traditions Britanniques
Salades
Salade César Carte
Salade César: laitue croquante, croûtons, parmesan, vinaigrette crémeuse à l'anchois.
Accompagnements
Spécialités Grillées & Braisées
Dessert
Entrées
Signature Mains
Desserts
Plats Principaux
Escalope
Schnitzel
Escalope de viande panée et frite, croustillante à l'extérieur et tendre à l'intérieur.
Plat Principal
Main Menu - Mains (Mon-Sat Lunch Onwards)
Burger
Steaks And Burgers
Featured Items
Burgers Gastronomiques
Plats De Poisson
Grillades
Benjamin
Lovely location and lovely staff. Extremely dog friendly and a great cocktail selection too. Will definitely be going back
Adresse
Avis
Hasan
Come here every Wednesday evening with my friends and it’s always a great atmosphere, with great food that is promptly served and decently priced.
Konstantinos
Awful service, waiting 1h for mains and another hour for deserts that never came. Sunday roast difficult to chew, both meat and veggies. Pity, this was a good place 5y ago. Never again.
JJmeekat
Went for games night and it’s a very friendly pub with lovely chatty staff, really accommodating, good choice of beers on tap, all the food I’ve had so far has been grand, will be making this a regular stop for me Voir le carte
Danae
We've been fans of this pub for some time now. The quality of food has not changed over the years and remains excellent. The service is also great, with the right balance of checking that everything is ok, without becoming intrusive. Perfect for any occasion, whether it's dinner with the kids or a funeral wake.
Kimberley
We ate here as a family several weeks ago and our server was Ben, who was absolutely amazing. Very helpful and friendly; especially as we had someone in a wheelchair, and a toddler in tow. He accommodated us very well and was very understanding to our needs. We had a nice table by the window and couldn't fault the food. Would return.
jordanr703
Non existent service, didn’t even acknowledge me. I asked for a table and got grunted at. I asked for a menu and got ignored, twice. I found my own table, waited ten minutes then went to the bar to get a menu. Wait for another ten minutes to have my order taken, nada. The waiters and waitresses walked past me multiple times ignoring me. Walked out after realising I’m that I’m obviously invisible, because there’s no way that they could possibly be that ignorant and rude. Voir le carte
D6939WJmarks
We 've eaten here numerous times and the standards are slipping. The Malt Shovel is dirty and tired and we were served an Eton Mess with cream that was off. Staff that stink of cigarettes, getting changed in front of us. The waitress that took our order didn 't even write it down, when I joked that she might struggle to remember four people 's orders she just laughed. Anyhow the sauces were wrong with the steak and by the time the correct one came out we were half way through our mains. The 'triple cooked chips ' , undercooked, soggy and not crispy on the outside. The gents toilets were rancid, black mould under all the urinals. Don 't go it 's depressing.
Fairalways
We called on spec as we were on our way to Heathrow this ought to be a great dining experience in an old traditional building at the side of the canal ! Far from it sadly. The Sunday lunch was very poor hard roast potatoes, dry pork belly, dry Turkey, weak tasteless gravy. Our sons burger was ok. We ate inside for almost the entire time we were there, the bar in front of us was crammed with dirty glasses,obviously waiting for the dishwasher to finish. It's not a great look, it's clear that the staff have no real idea about customer experience. Outside looked very tatty, so we were put off from eating there. I can't say anything positive about our dining experience, it was a complete wast of...
mrsdoodle2
We had high hopes of using the Malt and shovel for a 50th birthday celebration (and as it turns out, engagement too We were recommended to book the pub by our air b and b host, reviews online looked good, Vintage inns who own it offer a celebration menu. However, so many things went wrong it 's probably easier to group them by topic! Communication. You can 't book online for more than 6 people. The prices at the time weren 't shown. Took 6 phone calls (4 unanswered , 3 messanger messages and 2 emails to get an answer (even then the email gave the wrong answer . Put this down to a busy pub.... When we arrived, however, the waitress knew nothing about us booking the celebration (even though I... Voir le carte
Catégories
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée ! Voir le carte
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European
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Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.
Commodités
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Wifi
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Amex
- Carte
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Seating
- Menu
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Full Bar
