Téléphone: +441228560905
Adresse: United Kingdom, CA4 8DL, Carlisle
Ville: Carlisle
Plats: 5
Avis: 269
"I have been to the lowther arms many times and the food has always been good, a nice cozy little pub with plenty of choice. We were out celebrating my grandmas birthday and my aunty had just been given the all clear from cancer..We opened the door and instead of being greeted with a friendly hello, the woman snapped have you got your masks!! We didn't have masks as we were under the impression you didnt need them when dining out ..? This has maybe changed she then proceeded to give us some blue toilet roll if we needed to walk about the pub! We asked about the specials and again she snapped there round that corner! We asked if we could sit round by the fire as my grandma was cold and we were told no its just a light on the fire its nicer round here (opposite the toilets) her attitude was that she did NOT want to be working!! I wanted to leave and go somewhere else I was so annoyed with her but we didnt want to cause a scene as we were out to celebrate. At this point I'd had enough of being spoken to like kids and decided we were going to move tables and sit were we wanted to sit. We were handed a pen and asked to complete our details name phone number etc.. my partner tried to make a joke with her about the pen being sterile as she had made such a scene the whole night, this didnt go down well. Safe to say the night was awful, no atmosphere, no music. Felt like 5 naughty children being told off constantly... and the food was totally average. There was a puddle of water on our plates off the cabbage and carrots. The staff in the lowther arms were always helpful and warm this unfortunately wasnt the case last night. I understand these are worrying times for everyone and businesses are struggling but we are all in the same boat. It's safe to say I wont be back Joe would I recommend this once lovley little pub to anyone else."
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