The Ivor Hael - Menu

Salem Terrace, CF40 2JJ, Rhondda Cynon Taf, United Kingdom

🛍 Pub, Steak, British, Burgers

4.2 💬 15461 Avis
The Ivor Hael

Téléphone: +441443423125

Adresse: Salem Terrace, CF40 2JJ, Rhondda Cynon Taf, United Kingdom

Ville: Rhondda Cynon Taf

Plats: 8

Avis: 15461

Site Web: https://ivorhael.business.site/

"Had gone yesterday. As lovely as the food was, I was more disappointed in the customer service skills shown. On arrival we didn’t know whether we was to sit down or wait for them to show us to our table. Firstly. Our table wasn’t laid. We had to ask for cutlery and when they gave us cutlery they still failed to hand us napkins. But not the worst thing cause I get it’s a busy environment. We ordered the 3 meal course for 6 pound, starter amazing! Fresh chicken dippers, couldn’t have asked for better. For the meal it was chicken curry and chips. Now I’m not going to complain cause it’s nothing really but. We had to pay an extra pound for rice? When Idk id expect a option for half and half or one or other. But again can’t complain tasted lovely and was good portion for the price. Now dessert. This is where I get very sad and disappointed. There is two options to choose from. Which was chocolate fudge cake . Or a strawberry gateau. So we ordered a chocolate fudge cake. After finishing our curry. We waited for our plates to be collected and for our dessert to be given. Now we sat there for a good 20-30 minutes waiting. With our curries still in front, so we decided to go up to ask how long it’ll take. We only then get told that there was no chocolate fudge cake left. Now I was only so disappointed because I’m a fussy eater, and I’m pregnant. I sat there for 20 odd minutes waiting for a dessert that was never going to arrive: so they give us the option of strawberry gateau, cheesecake or ice cream. Now I don’t particularly like cheesecake or strawberry gateau. Or plain ice cream for that matter. So I asked about like idk if they could possibly give me the money back for the dessert that I wasn’t going to have. Which could’ve been straight forward. 6 pound for 3 meals that’s 2 pound a meal. Simple. So instead I had to have a ice cream. Which wasn’t even great cause it came from a £1 scoop tub, they offered sauce . Which they didn’t spare much at all. Seeing my friend asked for some and they didn’t even put sauce on hers. Over all. Experience wasn’t great at all. Food is nice. But customer service isn’t great. Don’t expect the dessert you asked for. Be ready to be in risk of being disappointed , sorry for the rant . It’s just they also should’ve mentioned much earlier that there wasn’t any cake left."

Menu - 8 options

Tous les prix sont des estimations.

A A

Nice cosy little pub to eat but food was a little underwhelming for what you pay

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Avis

Christine
Christine

Had my 60th birthday meal there ..it was fabulous the room the staff the food ...highly recommend this lovely place .


Deborah
Deborah

Food was amazing and excellent value for money. The staff were also very friendly and polite. I would definitely recommend


Michael
Michael

Took the grandkids for dinner, fantastic value for money. Bit cold but sadly weathers fault. Meals were great, ladies good but smoke from front door off putting. Would be go again of course loved it.


Rose
Rose

First visit, but won't be the last. Lovely place, fabulous food and excellent value for money. Got the wheelchair in, no problems at all. Highly recommended. Will book next time as its busy because of their superb reputation.


Craig
Craig

Held a 50th birthday meal here. I shouldn't be saying it really but honestly what a place, food is excellent, prices are really good, staff are lovely. Overall an excellent venue. Parking is around the corner at the railway station.


Raymond
Raymond

We were a party of 20 people, we were all seated together in one room . The food was very nice , excellent value for money. Drinks were a bit expensive but hey you got to make money after all. Will definitely be recommending this restaurant. Girls serving sorry for forgetting your names


Kalamity
Kalamity

I've eaten here many times with family and they are always great. We often call ahead with dietary requirements and they always go above and beyond to make sure there are various options. The decor is gorgeous, and quite relaxing and homely. I usually go with my two young children and the staff are always happy to accommodate them. The value for money with the meals is brilliant. There are various offers on, and they are never small portions. They don't take card, which I know is an issue for some, but there is a free cash machine across the road


Jake
Jake

Our family of 17 visited The Ivor for a birthday and we were not disappointed. From the moment we walked into the room with the lights on the ceiling, all the candles lit and smelt amazing, it just made you feel completely relaxed. We ordered our food and it all came out really quick and was absolutely stunning. The staff were lovely and really chatty, Alex and Mandy had us all laughing at one point, they’re a right double act lol. Overall the whole family really really enjoyed and will definitely be back. With the prices 2 for £12 and the Grill club it’s an absolute bargain, don’t know how they do it.


Chloe
Chloe

Had gone yesterday. As lovely as the food was, I was more disappointed in the customer service skills shown. On arrival we didn’t know whether we was to sit down or wait for them to show us to our table. Firstly. Our table wasn’t laid. We had to ask for cutlery and when they gave us cutlery they still failed to hand us napkins. But not the worst thing cause I get it’s a busy environment. We ordered the 3 meal course for 6 pound, starter amazing! Fresh chicken dippers, couldn’t have asked for better. For the meal it was chicken curry and chips. Now I’m not going to complain cause it’s nothing really but. We had to pay an extra pound for rice? When Idk id expect a option for half and half or o...

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • Burgers Des burgers juteux et savoureux confectionnés avec des ingrédients de qualité supérieure, allant du bœuf classique aux options végétariennes uniques, tous servis avec des garnitures fraîches et un choix de frites taillées à la main ou d'une salade croquante.

Commodités

  • Takeout
  • Seating
  • Delivery
  • Free Wifi

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"My wife and I booked a table at the Cinnamon Tree on Tuesday for the Sunday early evening to celebrate our wedding anniversary. I checked their web site first before booking as the actual date was on the Monday. Finding out that they did not...open on Mondays we opted for the Sunday. I telephoned the restaurant and made the booking. the person on the other end of the telephone repeated my details and time date ect. We turned up at the restaurant to fined it was closed with a sign on the door stating that they did not open on Sundays and Mondays. We got back in the car and went to turn around at the back of the restaurant and I saw a door at the back of the restaurant open. I stopped the car and went to the door and found someone in the kitchen. I told them that I had booked a table for that night and he confirmed what we had found out with the notes on the door. He then telephoned the owners of the restaurant and he put me on the telephone and I spoke to the owners partner and she said they have not been open for several weeks owing to staff shortages. I asked the lady why the booking had been taken as the staff must be aware of when the restaurant is closed or open and I had gone by their web site. She replied we haven't bothered to up date our web site and will not be doing so and have not bothered to blank out Sundays on the book were the reservations are written in and just blamed the person that took the booking in the first place. Her attitude was I couldn't care less. At this point I was boiling as I have used the Cinnamon Tree for many years and have always had a good meal there. But after this episode they can go to hell I will never go there again."