Téléphone: +442085608484
Adresse: 56, Kew Bridge Road, TW8 0EW, HOUNSLOW, United Kingdom
Ville: HOUNSLOW
Plats: 8
Avis: 8830
Site Web: http://www.expresstavern.co.uk/#welcome
"Our recent Christmas Day experience at Express Tavern was deeply disappointing. Despite prior communication about dietary restrictions, the staff appeared unprepared and confused. This led to my husband consuming gluten, resulting in severe illness. What was even more concerning was the shocking customer service. The staff displayed a lack of professionalism and a complete disregard for our concerns. It seemed as if they had never worked a day in hospitality. To make matters worse, attempts to address the issue with the manager were met with indifference. We were overcharged by £90, and the manager's response only added to our frustration. Adding to our ordeal, we were forced to stay at the restaurant for three hours when it should have been a 90-minute dining experience. This experience not only marred our Christmas celebration but also raised serious doubts about the competence and commitment of Express Tavern to customer satisfaction. We strongly advise caution when considering this establishment, as our experience left much to be desired."
Tous les prix sont des estimations.