The Dining Room At The Victoria

Spent over a hour waiting for my meal, the restaurant was nearly empty and was very unhappy the meal was so small. Best avoid if possible

We had a nice lasagna meal here which we thoroughly enjoyed on a Sunday evening. The restaurant was empty apart from us, so it lacked a bit of atmosphere and then closed a little later at 8pm. However service was good and attentive.

A very poor experience. Waited over a hour for food and when it arrived it was very average. I normally expect this if the restaurant was busy but it was not and we where only a small group of seven. The waitress tried to make the best of the situation to her credit. Also the fixed benches/seats leave little room to relax.

I don’t know where to start Four adults for a family meal. My daughter ordered pizza which they didn’t have! No pizzas ! My burger was ok but nothing great. Pasta was like a frozen £1 meal. Sweet potato fry’s was not cooked inside. Also fish and chips was ordered, the frozen piece of fish, which was NOT cooked in the thicker end. Absolutely disgusting. They also had no vanilla ice cream. Staff was very unatentive . We also heard a member of kitchen staff say ‘f that’ What a complete disappointment.

We stayed at the hotel recently for a large family party. We all had the three caurse Sunday lunch. It was a bit disappointing as the beef was overcooked and dry, hardly any veg and two tiny roast potatoes. The starter and desert were ok but it was definitely not worth the money. Breakfast on Sunday morning was nice when we eventually got it. You order the hot breakfast, the drinks, toast etc is self service and they had run out of most things including juice, glasses, milk, bread etc. They need to employ more staff at busy times

My family and I went for Sunday lunch at this restaurant, which we had enjoyed a few years ago. Unfortunately, this time was a different experience. We waited 35 minutes for our food, which consisted of mostly gristly beef and only 3 frozen roast potatoes with hardly any vegetables. The homemade Yorkshire pudding was delicious, but there was not enough gravy. After finishing our main course, we waited another 25 minutes for dessert. The restaurant was quiet, and now I understand why. It's a shame because the layout is nice and the staff are lovely, but we will not be returning.

This is the third time in a row we have been let down by this restaurant. The last visit, the chips were burnt and there was a long wait between the starter and main course. Last night's experience was a bit better in terms of timing, but we were still disappointed. The starter of oil and balsamic was served in one dish, but the balsamic was stuck to the bottom and no matter how much we tried to mix it with a fork, it wouldn't come off. It seemed like it had been sitting there for a while. The steaks were cooked perfectly, but a large amount of them was fat and gristle. The chips were tasteless and seemed like they were frozen supermarket chips. The tables were sticky and in need of a good c...

There seemed to be only one staff member who was taking on multiple roles, including taking orders, serving at the bar, and cooking. We even heard the sound of a microwave several times, which raised some concerns. Our food took nearly an hour to arrive, and when it did, it was cold and had to be sent back. The rest of our meals came out sporadically, with a 15-minute gap between the first and last dishes. The quality of the food was appalling - dried out beef, tasteless vegetables, frozen roast potatoes, and overly salty gravy that made our mouths sting. It was a complete disaster, and the person responsible for cooking should be ashamed. Unable to get hold of the waitress, we had to lodge...

Went on the 12th April 2019 for special birthday celebration, the food was not up to our expectations, the chicken madras included boiled chicken very watery sauce and popodoms greasy, steak was substandard and very sparse chips and veg, the soup was weak, the pizza was just put on a plate and was underdone. Was kept waiting for 20 mins for dessert and when I asked the waitress she said it would be another 15 mins?? I asked for the bill as we were very frustrated at this point. Becky the waitress was very apologetic for the food we were presented with and stated that other customers were also complaining. She said that there was no Head Chef and that she was being asked on how to cook and pr...