Téléphone: +442088408525,+442089959940
Adresse: 108 Strand On The Green, W4 3NQ, City of London,Westminster, United Kingdom
Ville: City of London,Westminster
Plats: 11
Avis: 862
Site Web: http://www.kobe-sushi.co.uk/
"Food was awful and the owners/workers are liars. I am normally a regular who orders the same things each time so when my order came today tasting disgusting with fish that was mushy in your mouth I called to ask for a refund which they said they would submit later that night. Finding the whole situation a bit weird, I called JustEat directly to check it would be okay. They then called the restaurant who told them that they do not approve a refund under any circumstances. Upon hearing this I called the restaurant and asked why they said that after confirming to me I could have a refund. They said that they told JustEat this was fine and JustEat was processing it up to them. I relayed this information to just eat who called them again and said again they had refused the refund. This is appalling service! I was on the phone for over 40 minutes with Thames Sushi lying to my face in order to keep the money from their awful sushi. They are all liars and manipulators! They could have been honest and said I couldn’t get a refund. I even asked to speak to someone higher and they said that no one would be there until Monday, however, when JustEat called they spoke to the manager and the owner! Do not order from this restaurant!! The sushi made us feel ill"
Tous les prix sont des estimations.