Tgi Fridays Stoke On Trent

Junction Of, Etruria Rd, Potteries Way, Stoke-on-Trent, United Kingdom, Parklands, Lyme Dr, Stoke-on-Trent

🛍 Grill, American, Fast Food, Ice Cream

3.5 💬 6280 Avis

Téléphone: +443304605535

Adresse: Junction Of, Etruria Rd, Potteries Way, Stoke-on-Trent, United Kingdom, Parklands, Lyme Dr, Stoke-on-Trent

Ville: Parklands, Lyme Dr, Stoke-on-Trent

Menu Plats: 15

Avis: 6280

"Utterly depressing. I've been a few times, the last time being a few years ago and I couldn't remember why I'd not been in so long. My recent visit reminded me of why and after seeing they have not made any improvement in that time, I have no intention of going back again! The service in this place is abhorrent! Even during particularly quiet times (we went at 3pm! The customer service is non-existent. Our server put in the bare minimum. She basically just took our order (after we'd waited 20 minutes or so and delivered half of it (we had to ask twice for the other half and we were left for the duration of our visit without actively being attended to, and even when we were, this was only a result of us flagging down our server... not as a result of our server offering so much as the basic level of customer service. This includes being sat at a table for half an hour with our used plates not being removed, no offer for more drinks or dessert (which we had every intention of ordering before being so infuriated with the lack of service that we gave up on that! and no suggestion at bringing the bill. For a place to charge such an absurd amount for food, diners expect a certain level of customer service which this establishment fails to provide. They should either lower their prices or drastically improve the service because at the moment diners are not getting the service they're paying for! I'd be amazed if people aren't constantly getting up and leaving without paying after waiting 30 minutes for so much as a glimpse of their server! Meal type: Dinner Price per person: £70–80 Service: 1 Atmosphere: 1"

Menu complet - 15 options

Tous les prix sont des estimations sur Menu.

Sucres & Desserts

Poulet

Ailes De Poulet

Plats Principaux

Dessert

Accompagnements

Burger

Pain

Salades

Sandwichs

Apéritif

Desserts

Steaks

John John

Good food but service poor Food: 4 Service: 3 Atmosphere: 4

Adresse

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Avis

Mollie
Mollie

Kid-friendliness: Kids ate free with an adult meal when we went! Service: Dine in Meal type: Dinner Price per person: £30–40 Recommended dishes: Fridays Sesame Chicken Strips


Jessica
Jessica

Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fridays Sesame Chicken Strips, Burger and Fries, Warrior, Sweet Potato Fries


Dr
Dr

Seemed to be lacking in visible staff. If it was brinks mat depot.... you wouldn't be doing jail time. Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 4 Service: 3 Atmosphere: 2 Parking space: Plenty of parking Voir le carte


Kelly
Kelly

Gorgeous food, can not fault the food what do ever. They do need to put a few more wait staff on for busy periods as we did wait 45 mins for a starter. Other than that. Loved it Service: Dine in Meal type: Lunch Price per person: £10–20 Recommended dishes: Chicken Wings, Sweet Potato Fries, Chicken Burger


pete
pete

Gets 1 star because staff were very good. As for the rest... Place was very cold. Food over priced eg £14.80 for a salad food itself was poor quality. Bland beer £6.80 a pint !and not priced on the menu so you did not know how overpriced it was. Garlic bread was rock hard. Fries came loaded with salt. Will not recommend and will never go again.


Angel
Angel

The Waitress was polite,friendly and chatty, which I loved. She gave us plenty of time to order and the food was perfect. Thank you, we dont get together very often, so it makes the experience even better when staff and food add to the joy. Thank you Service: Dine in Meal type: Dinner Price per person: £100+ Atmosphere: 4 Recommended dishes: Garlic Bread Voir le carte


Michelle
Michelle

We visited Thursday 4th January 2024. The place was freezing and all diners sat with coats on. Asked if heating was on and staff said it was hot. I suggested they looked at all the customers with coats on. Nothing done. The food was very overpriced and images in menu certainly didn't match the food images in menu. I would not visit again Service: Dine in


Ilka
Ilka

Sadly not the experience we were expecting. Slow service to start of with, got worse after waiting for our food for over an hour we were told someone 'bumped ' it of the system. Yes we got offered free starters that we didn 't really wanted. Food took another half an hour and to top it off the manager never came over to offer his apologies, had to hunt down a waiter to pay the bill. Will noy be returning. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 3 Service: 1 Atmosphere: 3


Sonia
Sonia

Utterly depressing. I've been a few times, the last time being a few years ago and I couldn't remember why I'd not been in so long. My recent visit reminded me of why and after seeing they have not made any improvement in that time, I have no intention of going back again! The service in this place is abhorrent! Even during particularly quiet times (we went at 3pm! The customer service is non-existent. Our server put in the bare minimum. She basically just took our order (after we'd waited 20 minutes or so and delivered half of it (we had to ask twice for the other half and we were left for the duration of our visit without actively being attended to, and even when we were, this was only a r... Voir le carte

Catégories

  • Grill Viandes succulentes et légumes frais parfaitement cuits sur une flamme ouverte, offrant des saveurs riches et fumées. Savourez des steaks tendres, des burgers juteux et des brochettes marinées piquantes, tous grillés à la perfection pour une expérience culinaire inoubliable.
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts. Voir le carte
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.
  • Ice Cream Un délicieux assortiment de glaces crémeuses et artisanales avec une variété de saveurs allant de la vanille et du chocolat classiques à des options uniques comme le miel de lavande et la mangue épicée, parfait pour satisfaire votre envie de sucré.

Commodités

  • Wifi
  • Takeout
  • Carte
  • Delivery
  • Menu
  • Wheelchair Accessible

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