Téléphone: +493023888764
Adresse: Flughafenstr. 76 Links, 12049, Berlin, Germany
Ville: Berlin
Menu Plats: 34
Avis: 24132
Site Web: https://www.sushi-yana.de/
"We ordered via Uber Eats: After an hour the (Uber) driver called, it turned out that he went to the wrong address, they (allegedly) gave him the wrong address. He urged us to send him the correct address via WhatsApp, which we ended up doing so we could get our food. After making several phone calls, he said he had other customers he needed to deliver to and he would be there in 20 minutes. After half an hour we called and we were pushed away, after a while the message that the order had been canceled. We called the restaurant saying we had been waiting for our order for 2 hours. Instead of apologizing for the inconvenience, they tried to shift the blame onto the driver by saying they had given him the correct address. He returned the order and was sent off again by another driver. It's a shame that they didn't let you know again, instead you have to make a phone call afterwards. The driver was supposed to be there in 7-10 minutes, he was only there after 20 minutes. I also had to ask whether the food had at least been warmed up again. You even had to ask your colleague about that?!? Had the feeling of ZERO customer service...which I find very unfortunate. The food was cold and so-so. But we won't be ordering there again... In the end we just felt lied to. We don't care what the problem was, but the customer shouldn't have to iron out the mistakes themselves for cold food."
Tous les prix sont des estimations sur Menu.
Berlin, capitale de l'Allemagne, fusionne histoire et modernité; dégustez le currywurst et le döner kebab, des aliments de rue emblématiques reflétant sa scène culinaire diversifiée.