Téléphone: +442077343324
Adresse: 161 Wardour Street, City Of London,Westminster, United Kingdom, W1F 8WJ, City of London,Westminster
Ville: City of London,Westminster
Plats: 2
Avis: 4383
Site Web: http://www.stmoritz-restaurant.co.uk/
"Waitresses were awful tonight. Arrogant, snappy and patronising as if talking to a child. I had booked at least 1 week ago, and 2 days before the visit I got a call asking to postpone the booking for 15 min which I accepted. When we turned up they kept us waiting for at least 10 -15 more minutes saying customers were still at the table although they paid. I objected and asked them to tell the next booking is waiting and it’s already late. We didn’t see anyone leaving as we were standing at the narrow gate. After 10-15 min we were called the table was ready. When we asked for the check we were kept waiting half an hour. The other 2 tables asked for the bill around the same time and they had the check and payment machine but we deliberately were kept minimum 15 min for the check and even more to get the payment processor. When asked for payment processor she snappily replied she needed to finish tidying the table behind us and then afterwards off she disappeared. In the end I got up to pay. Message received: ‘if you criticise me for not having your table ready at the booked time I will keep you waiting at my leisure’. She was horrible. Food was ok but overpriced. When we ordered dessert they didn’t have contents or description of the desserts on the menu, just names. My daughter (15) ordered chocolate cake. She tasted and said nice but very strong flavour. I tasted a small bit and realised alcohol inside it. I called the waitress and asked her, when confirmed there was no alcohol in it, I insisted and she went and checked, came back to confirm it has rum inside. When I said she’s 15, waitress removed the cake from in front of her. This is a perfect example how not to serve customers at a nice restaurant. Very unprofessional and immature. If you don’t enjoy it, don’t do that job. You both just spoilt our evening, congratulations!"
Tous les prix sont des estimations.