Téléphone: +441293560660
Adresse: Tilgate Park, RH10 5PQ, Crawley, United Kingdom
Ville: Crawley
Menu Plats: 9
Avis: 1944
"Great view at our booked table. But that is where the pleasure ended. 45 mins to get half the ordered drinks, then food arrived, all steaks over cooked. Then, the rest of drinks arrived whilst being spilt over the table by the server. Steaks sent back and redone. Thankfully, ok this time. In general, food ok but service, speed, and communication appalling we had a voucher to cover cost of meal thank goodness. There is a reason that I do not go to Smith and Western restaurants anymore. (Only went as won a voucher) It is that they are sub standard in nearly every way. They are what can only be described as must try harder but do not. So, if you want a mediocre meal with mediocre service and communication, then go to Smith and Western. They will not disappoint on those points. Probably not the staffs fault as they are trying their hardest most likely the business is understaffed and Management out of touch."
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