Téléphone: +442077901154
Adresse: 41 Mile End Rd, E1 4TP, Tower Hamlets, United Kingdom
Ville: Tower Hamlets
Menu Plats: 8
Avis: 296
"We've been to sinh le a few times before, and generally there only been about 2 or 3 other tables in use despite being a large restaurant. However this year we came for valentines and almost every table was surprisingly full. The staff were fairly rude from the offset, but I brushed it off as they were clearly overworked: 3 waitresses to dozens of tables. However they really didn't seem to care or listen to us. My girlfriend asked questions about a couple of dishes and got vague uninformative answers, fairly standard. But then I explained we'd share a starter and then told them what we'd like for main course. What we got though is the starter and one of the mains at the same time. So, we shared the starter and I watched my girlfriend start to eat her main. But then it turned out agree really didn't like it, it tasted like a tinned soup. So to avoid any issues for the restaurant I asked the waitress visiting our table for another main to go with my remaining main. This way I pay extra for a meal we ordered but didn't like and get to eat together. But alas the issues were only just beginning. We waited and another waitress came to confirm the extra order. They thought I didn't realise I had a main coming (still strange to me that they thought I'd eat alone) so asked what I had coming and what what I wanted. I confirmed. Then after an hour we got our food, both mains were wrong. We were already a bit fed up, I wasn't prepared to wait another hour, so we decided we'd just eat the different food. Although after a few bites we realised we really didn't like these meals. I decided to just ask for the bill and to take the rest of the food home. The waitress came back, dunked a single small microwave container on the take and walked away... She expected us to transfer the food to the container ourselves... The container wasn't even big enough for all the food. I had to ask again for the bill, though at this point I was trebled to just walk out, completely ruined valentines experience. Wet finally got the bill and they'd put a service charge on the bill. I'm willing to pay for did I didn't order and a meal that I didn't enjoy but I'm not rewarding you for your services when you are rude to us even before we place an order. Ignore us when we need service and screw up not one but two meal orders. Then expect us to transfer our own food (that we didn't even really want) to doggie bags. On the way home wet popped into co-op and made ourselves a soup with chicken breast. Do not go here if it's busy."
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